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Skills

  • Calendar management and event coordination
  • Data entry accuracy
  • Metric equipment
  • Expense report preparation
  • Multi-line phone proficiency
  • Vendor negotiation
  • Compliance with office security protocols
  • Acclimating to new technologies
  • Sage 50 US
  • Problem resolution

Work Experiences

  • Administered office equipment and technology upgrades.
  • Planned domestic and international travel, including airfare, hotel reservations, and ground transportation.
  • Coordinated travel bookings.
  • Achieved error-free contract updates.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Assisted in the onboarding process by setting up workstations, managing new hire paperwork, and organizing training schedules.
  • Was in charge of data tracking, documentation, client correspondence, and office operations.
  • Achieved 48% fewer missed deadlines.
  • Achieved a 83% reduction in delays.
  • Collaborated with the external accounting team to audit and reconcile $7 of monthly expenses with precision.

Summaries

  • Within Miscellaneous, senior Junior Office Administrator and outstanding performer in cross-functional collaboration and performance reporting.
  • Achieved faster resolution times.
  • Junior Office Administrator is a multi-talented Junior Office Administrator who is consistently rewarded for planning and operational improvements.
  • Costs were consistently reduced while profits were increased.
  • HubSpot and QuickBooks are two of my strongest skills.
  • Aided in the reduction of conflicts by 65%.
  • Typing speed of 9 words per minute.
  • Using Lean competencies and 17 years of excellence in category settings.
  • Accomplished Junior Office Administrator with a track record of maintaining 100% accuracy in verifying purchase orders worth $18 monthly and processing reimbursements.
  • Junior Office Administrator with 10 years of successful quality assurance and performance reporting experience.

Accomplishments

  • Resolved product issue through consumer testing.
  • Developed and distributed internal office reports and memoranda, ensuring that management had up-to-date information on team performance and deadlines.
  • Assisted the HR department in new hire onboarding, ensuring all paperwork was processed in compliance with company standards and regulations.
  • Received recognition for consistently maintaining 24% accuracy rate in managing data entry for critical client files.
  • Handled over 14 customer requests weekly, ensuring prompt responses and resolution within three years.
  • Organized and led efforts to redesign the office's filing system, making it more accessible and reducing document search times by 48% hours.
  • Led a quarterly audit of office supplies, resulting in a more efficient ordering process and a cost reduction of 73%.
  • Served as the liaison between contractors and office departments, expediting project timelines and ensuring adherence to agreed terms and budgets.
  • Implemented a new inventory file management system that decreased document retrieval times by 72%, improving office efficiency.
  • Resolved over 13 daily inquiries from clients and staff, constantly providing accurate information within the past year and ensuring client satisfaction.

Affiliations

  • Project Management Institute
  • Society for Human Resource Management (SHRM) - Affiliate Member
  • Lions Club
  • Association for Computing Machinery
  • Participation in Office Technology Webinars and Conferences - Beacon Labs, 2020
  • Association for Information and Image Management (AIIM)
  • National Association for Office Professionals (NAOP)
  • Association of Records Managers and Administrators (ARMA International)
  • American Marketing Association
  • Association for Supply Chain Management (APICS)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified in Office Ergonomics and Health (COEH) – 2017
  • Certified Public Accountant
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Information Systems Security Professional (CISSP) - 2015, Brightline
  • Certified Business Administrative Professional (CBAP) – 2022
  • Certified Records Manager (CRM) – Vantage
  • Apple Certified Associate (ACA)
  • Google Certified Professional Cloud Architect
  • Document Security and Compliance Certification – Power BI

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