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Skills

  • Staff Coaching
  • One-on-one Instruction
  • Business operations
  • Clinical judgment
  • Patient evaluation
  • Diabetes and nutrition education
  • Mail handling
  • Policy and program development
  • Bilingual in Japanese and German
  • Disease prevention and intervention specialist

Work Experiences

  • Collaborated with a group of registered nurses to ensure the overall health of all patients.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Went over the results of the customer survey to see where I could make the most improvements.
  • Double-checked that all forms/reports for each resident's admission, transfer, and/or discharge were completed correctly.
  • Established guidelines for hiring, promoting, and terminating employees.
  • Was in charge of scheduling patient admissions and discharges.
  • Started a hospital-wide study to find areas where processes could be improved.
  • Was responsible for the patients' safety and well-being.
  • Kept track of how much process supplies were being used and contacted vendors to place new orders.
  • Gave medications to HIV-positive patients and assisted with diagnostic testing.

Summaries

  • Clinical Nurse with extensive knowledge of cross-functional collaboration and the ability to create individualized care plans.
  • Recent standards and techniques are well-understood.
  • Medical Assistant who can easily adapt to changing environments and demands.
  • Recognized for a strong work ethic and a willingness to work as part of a team.
  • Immediate and individualized care is a strong suit of hers.
  • Bilingual Certified Nursing Assistant with 18 years of tracheotomy care experience.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Measures vital signs, performs venipuncture, and reads and interprets heart monitors with ease.
  • Knowledgeable about healthcare and insurance systems.
  • Measuring vitals, collecting medical specimens, treating wounds, and assisting with non-invasive medical procedures are all skills she possesses.

Accomplishments

  • Perinatal Care: Assisted physicians in focus studies in prenatal care. Performed basic physical assessments of newborns and infants.
  • Deadline Adherence: Ensured that all office-led projects adhered to deadlines by proactively managing deliverables and escalating blockers early.
  • Customer Feedback Assimilation: Developed a client feedback recording process, allowing management to address and enhance service delivery, improving satisfaction scores by 22%.
  • Employee Engagement: Coordinated employee recognition programs and quarterly events, improving overall engagement and team satisfaction by 21%.
  • Compliance Monitoring: Ensured office compliance with regulatory standards such as method, streamlining audit processes and passing inspections with no critical findings.
  • Expense Tracking: Tracked and reconciled office expenses on a monthly basis, ensuring budget adherence and accurate spending forecasts.
  • Implementation: Assisted in implementation of new tracking system that resulted in improved patient care.
  • Resolved product issue through consumer testing.
  • Vitals Testing: Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.

Affiliations

  • The Paperless Office Society
  • National Business Education Association (NBEA)
  • American Marketing Association
  • American Institute of Professional Bookkeepers (AIPB)
  • Professional Management Association (PMA) - Administrative Career Track
  • National Association of Legal Assistants (NALA)
  • American Society of Safety Professionals
  • Business Communication Society (BCS)
  • American Payroll Association (APA)
  • American Medical Informatics Association

Certifications

  • Certificate in Business Operations Management by Lakeside Partners, 2020
  • Pediatric Education for Prehospital Professionals (PEPP)
  • Registered Nurse in Arizona, License number 5, 2022
  • Microsoft Certified Systems Engineer (MCSE)
  • Holds current furnishing license
  • Prehospital Trauma Life Support (PHTLS)
  • Certified Oncology Nurse
  • ANA Certified in Family NP
  • Home Health Aid Certified (HHA)
  • SHRM Senior Certified Professional (SHRM-SCP)

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