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Skills

  • Business operations
  • Advanced scheduling and time management
  • Cross-functional team coordination
  • Team building
  • Grant writing and funding procurement
  • Customer service
  • Emotional intelligence
  • RFI Scanners
  • Project organization
  • Operational improvement

Work Experiences

  • Collaborated with local language experts.
  • Was in charge of initiative, program, category, and standard recurring HR processes.
  • Improved processes by teaching employees how to follow industry best practices and protocols.
  • Reviewed the compensation program and developed short- and long-term plans to improve efficiency and employee satisfaction.
  • Assisted the development of policy recommendations advocating for greater intergenerational program funding, which led to 13 approved projects in Portland.
  • Authored program proposals that secured $17 in grants from process to fund intergenerational education initiatives focused on literacy and digital skills training.
  • Collaborated with HR management to create and update policies in response to shifting industry and social trends.
  • Achieved measurable physical health improvements in elderly participants.
  • Collaborated with cross-functional teams to tailor programs to specific community needs, resulting in a Innovation Award from Cedar Works for program innovation.
  • Improved traceability by creating record, report, and agenda organization systems.

Summaries

  • Active leader with excellent communication and collaboration skills.
  • Knowledge of Jira in depth, as well as data analysis and strategic planning abilities.
  • Intergenerational Program Coordinator with 18 years of experience, a well-rounded industry background, and a track record of achievements.
  • Standard and category have a proven track record.
  • Strategic planning in initiative settings and strategic planning in budget management settings.
  • 6 years of experience in program development.
  • Communicative and team-oriented, with SAP expertise.
  • Achieved a 49% positive response from participants.
  • Intergenerational Program Coordinator and team leader with 10 years of experience in category settings.
  • Accomplished Intergenerational Program Coordinator, recognized for improving team productivity by 75% through effective volunteer management and event logistics.

Accomplishments

  • Collaborated with grant writers and program staff to secure federal funding totaling $16,000 over 2018, financing program expansions and new initiatives.
  • Established quantitative measures to track participant involvement, recording a participant retention rate increase of 83% over 11 quarters.
  • Designed and launched city-wide marketing initiatives that raised intergenerational program awareness and increased participant numbers by 30% over two years.
  • Identified gaps in participation and introduced new virtual engagement tools, leading to a 79% increase in intergenerational program interaction over the past year.
  • Developed partnerships with Beacon Labs, enabling expansion of services to under-served populations and increasing access by 22%. Cross-generational communication results improved by 84% within 2020.
  • Developed and implemented training for volunteers, helping increase volunteer satisfaction by 46% and overall program efficiency by 29% within 15 months.
  • Led a cross-functional team to create an innovative mentorship program connecting 2 youth and seniors, reducing senior isolation rates by 33% in 2018.
  • Achieved 11 successful intergenerational community initiatives, leading to a 57% increase in local partnerships and collaboration between different age demographics.
  • Initiated cross-program collaboration between engineering, driving a 24% increase in shared resources and reducing redundancy in participant offerings.
  • Enhanced data collection tools resulting in improved metrics tracking and program analysis, assisting in budget approvals and securing funding exceeding initial targets by 21%.

Affiliations

  • Collaborating with community-based organizations under the National Family Caregiver Support Program to support family-oriented intergenerational workshops.
  • Partnership with local YMCA or YWCA to promote wellness and physical activity programs involving both senior and youth participants.
  • Associate member of the National Networks of Libraries of Medicine (NNLM), collaborating for literacy-driven, intergenerational education programs.
  • Volunteered with the American Society on Aging (ASA) to share learnings from successful intergenerational programs and foster networking opportunities.
  • Member of the Association for Community Organization and Social Administration (ACOSA), focusing on intergenerational program advocacy and development.
  • Enrolled in the National Institute on Aging's (NIA) training program, utilizing their research to guide the creation of evidence-based intergenerational initiatives.
  • Serving as a grant evaluator for The Retirement Research Foundation, reviewing proposals that focus on education and community involvement for all age groups.
  • Affiliated with the Association for Gerontology in Higher Education (AGHE), gaining insights into better preparing older adults for volunteer roles in youth programs.
  • Member of the Association for Talent Development (ATD), focusing on strategies to teach digital literacy to older adults.
  • Contributing to the United Way’s multigenerational mentorship projects, acting as a liaison to bridge intent between donors, volunteers, and community needs.

Certifications

  • Certified Nonprofit Professional (CNP) - Nonprofit Leadership Alliance
  • Google Certified Professional Cloud Architect
  • Certified Intergenerational Practitioner (CIP) - metric
  • Cisco Certified Network Associate (CCNA)
  • American Academy of Financial Management (AAFM)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • Advanced Certificate in Leadership and Management for Nonprofits - standard (2016)
  • Association for Project Management (APM)
  • SHRM Certified Professional (SHRM-CP)

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