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Skills

  • Personnel recruitment
  • Advanced scheduling and time management
  • RFI Scanners
  • CCTV
  • Administrative support
  • Personnel engagement
  • Process improvement
  • Digital marketing and social media outreach
  • Collaboration with educational institutions
  • Planning and coordination

Work Experiences

  • Assisted human resources by controlling the flow of resumes through the applicant tracking system.
  • Aided executive decision-making by reporting on metrics and recommending actionable improvements.
  • Acted as a liaison between employees and senior management in order to respond to questions, complete contract processing, and facilitate problem resolution.
  • Authored program proposals.
  • Achieved a 7% increase in event turnout.
  • Increased improvement initiatives by troubleshooting problems and taking corrective action using cross-functional collaboration and budget management.
  • Delivered on-time, under-budget project management on category issues for senior leadership.
  • Addressed mental well-being of seniors and youth.
  • Achieved measurable physical health improvements in elderly participants.
  • Collaborated with cross-functional teams to tailor programs to specific community needs, resulting in a Innovation Award from Cedar Works for program innovation.

Summaries

  • HubSpot and Tableau experts with exceptional interpersonal skills.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Accomplished in executing strategic budget management, achieving a 35% enhancement in event cost-efficiency and boosting participant involvement.
  • Strategic thinker with expertise in process improvement.
  • Achieved a 32% increase in diverse participation.
  • 6 years of experience in program development.
  • By sourcing high-quality candidates and minimizing turnover, I'm focusing on increasing business efficiency and team productivity.
  • Active leader with excellent communication and collaboration skills.
  • Procedure, program, and framework are all available.
  • Miscellaneous student seeking hands-on experience through an internship in process improvement.

Accomplishments

  • Led a cross-functional team to create an innovative mentorship program connecting 2 youth and seniors, reducing senior isolation rates by 33% in 2018.
  • Created performance-based feedback loops that led to a 36% increase in curriculum effectiveness, driving stronger participant outcomes and retention over 8 months.
  • Standardized feedback processes, which led to a 39% improvement in satisfaction rates among both senior and youth participants after 13 focused initiatives.
  • Identified gaps in participation and introduced new virtual engagement tools, leading to a 79% increase in intergenerational program interaction over the past year.
  • Achieved 11 successful intergenerational community initiatives, leading to a 57% increase in local partnerships and collaboration between different age demographics.
  • Improved crisis management and conflict resolution processes, reducing disputes between participants by 44% and fostering a more collaborative intergenerational environment.
  • Established strategic partnerships with local academic institutions, resulting in the implementation of intergenerational programs in 4 new locations by 6 months.
  • Delivered educational presentations and workshops on intergenerational connections at process, improving program adoption among similar organizations by 79% in 2017.
  • Utilized research and best practice analysis to overhaul participant evaluations, enhancing the effectiveness of feedback and increasing engagement rates by 72% over three years.
  • Managed scheduling and resource allocation for 15 multi-generational events per year, which improved participation rates by 20%.

Affiliations

  • Participated in the National Recreation and Park Association’s (NRPA) initiative on community garden and park projects, promoting interaction across generations.
  • Member of the National Council on Aging (NCOA), participating in annual conferences focusing on strategies for multigenerational program development.
  • Engaged with the American Planning Association's (APA) Age-Friendly Communities Initiative to design public spaces promoting intergenerational activities.
  • Attended workshops hosted by the Society for Community Research and Action (SCRA) to better integrate behavioral analysis techniques into program evaluations.
  • Member of the National Grants Management Association (NGMA), with a focus on securing and managing funding for intergenerational community projects.
  • Engaged in the National Parent Teacher Association (PTA) as a liaison for elder mentorship in school literacy programs.
  • Contributing to the United Way’s multigenerational mentorship projects, acting as a liaison to bridge intent between donors, volunteers, and community needs.
  • Joined the International Consortium for Intergenerational Programs (ICIP), contributing to global discussions on community-building between generations.
  • Collaborating with AARP Foundation’s programs aimed at reducing social isolation among older adults through intergenerational activities.
  • Attended the Intergenerational Learning and Living Summit to stay current on housing policy changes that affect multigenerational living arrangements.

Certifications

  • Certified Health Education Specialist (CHES) - National Commission for Health Education Credentialing
  • Certificate in Volunteer Management - Council for Certification in Volunteer Administration
  • Certificate in Gerontology - process (2022)
  • Certified Nonprofit Professional (CNP) - Nonprofit Leadership Alliance
  • Certificate in Family and Intergenerational Programming - framework
  • Certified Public Accountant (CPA)
  • Certificate in Risk Management for Nonprofit Leaders - Meridian (2017)
  • Certificate in Arts and Community Engagement - Ironclad Systems (2021)
  • CompTIA A+ Technician
  • Certified Alzheimer’s Caregiver (CAC) - National Certification Board for Alzheimer Care

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