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Skills

  • Diversity, equity, and inclusion (DEI) initiatives
  • Emergency evacuation coordination
  • Attendance tracking at university events
  • Facilities issue reporting
  • Crisis communication skills
  • Interpersonal communication
  • Safety and compliance
  • Direct patient care
  • Charting and clinical documentation
  • Patient privacy and confidentiality

Work Experiences

  • Assisted with room transfers, incident reports, and maintenance requests, among other administrative tasks.
  • Achieved over 41% attendance.
  • Was in charge of daily activities and offered assistance when necessary.
  • Achieved results in 2020.
  • Kept the patient area clean, safe, and well-organized.
  • Taught students how to be more useful in their daily lives and how to take care of themselves.
  • Collaborated with housing administration to optimize living conditions, leading to an Innovation Award for improved campus housing in 2024.
  • Kept track of progress and recorded any changes in status.
  • Achieved measurable improvements in cultural competency.
  • Achieved results over the course of 18 months.

Summaries

  • Exceptional at forming strong working relationships with coworkers and assisting with a variety of administrative tasks and responsibilities, such as strategic planning and data analysis.
  • Team player who is polished and precise in handling multi-line systems with high call volumes.
  • Resident Assistant who is friendly, creative, and motivated is looking for a fast-paced position where her communication and leadership skills can help improve the university's campus.
  • In difficult situations, patience and calmness are essential.
  • Delivering critical clerical support to internal teams, customers, vendors, and other stakeholders has proven to be a success.
  • For a polished public image, excellent at maintaining a professional appearance with customers of all backgrounds.
  • Expert and knowledgeable in security, service, and clerical requirements.
  • Workday and Asana experts.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.

Accomplishments

  • Administration: Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Patient Assistance: Assisted patients with application for Medi-cal, Medicare and initial appeals for payments.
  • Determined
  • Responded
  • Oversaw
  • Oversaw procedure area.
  • Achieved framework through standard.
  • Directed
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Administration: Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Affiliations

  • National Association of Social Workers
  • Orientation Leader for method 2018
  • Attended National Leadership Conference on Student Housing and Resident Life 2021
  • Member, Community Outreach and Engagement Group 2018
  • Leadership Fellow at framework in 2017
  • Facilitator in Diversity, Equity, and Inclusion Workshops 2015
  • Jaycees
  • Committee Member of No-Violence Campus Initiative in 2022
  • Lions Club
  • Association of College and University Housing Officers-International (ACUHO-I)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified in College Housing Management (CCHM) - program
  • Online Resident Engagement Certificate Program - process
  • International Association of Administrative Professionals: Scrum Master
  • Organizational Behavior and Communication Certification - program
  • Emergency Preparedness Coordinator Certification - Vantage
  • Certified Public Accountant
  • CompTIA Network+
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)

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