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Skills

  • Supervision
  • Learning disability awareness
  • Active listening techniques
  • Client intake and assessment
  • Budgets
  • Organization
  • Team building
  • Psychotropic medications knowledge
  • Report writing and documentation
  • Confidential case management

Work Experiences

  • Provided comprehensive case management services, which included developing treatment plans and connecting clients and their families with the right resources.
  • Collaborated with leadership.
  • Oversaw the delivery of framework project by program team, which resulted in framework.
  • Had an excellent attendance record and was always on time for work.
  • Arranged urgent care for an average of 3 survivors each month.
  • Assessed and prioritized emergency housing for survivors, coordinating with local shelters and reducing wait times by 53% hours on average.
  • Advocated for survivors during legal proceedings.
  • Conducted bi-weekly training for 4 law enforcement officers.
  • Kept track of the client census by using the daily Movement Report and keeping track of admissions, discharges, doctor appointments, and site visits.
  • Helped clients transition smoothly by encouraging and reassuring them throughout the process.

Summaries

  • Adept at leading survivor support groups, consistently achieving 31% growth in enrollment and providing a non-judgmental, safe space for emotional recovery.
  • Bolstered community outreach for survivors of sexual assault.
  • Accomplished Rape Crisis Counselor with a demonstrated ability to lead peer support groups, achieving a 37% increase in program participation over the course of 4 months.
  • Costs were consistently reduced while profits were increased.
  • Certified trauma specialist adept at managing crisis intervention teams and coordinating emergency housing, achieving 85% reductions in client wait times for critical services.
  • Collaborative counselor with a keen eye for client trends identified through intake analysis, improving care delivery efficiency by 84% through data-driven insights.
  • Client-focused Rape Crisis Counselor with strong skills in intake assessment and care coordination, successfully improving the referral process and service delivery by 56%.
  • Achieved engagement increases by 68%.
  • Achieved a 73% positive case outcome increase.
  • Within Miscellaneous, senior Rape Crisis Counselor and outstanding performer in project management and process improvement.

Accomplishments

  • Facilitated support groups for sexual assault survivors, fostering a secure environment where 3 individuals reported increased well-being.
  • Advocated for sexual assault survivors during medical appointments, ensuring forensic exams were handled with care and dignity.
  • Trained 10 new volunteers on trauma-informed care, improving crisis response proficiency across the team.
  • Contributed to policy revisions within the organization, ensuring trauma-informed care principles were updated and effectively implemented.
  • Maintained detailed case documentation, ensuring 100% compliance with local and federal confidentiality laws.
  • Responded to on-call crisis requests for 2 years, adapting rapidly to emergency scenarios and improving survivor safety outcomes.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with schools to integrate sexual assault awareness topics into health curriculums, reaching 4 students across Columbus area.
  • Facilitated debriefing sessions with first responders, ensuring continuous communication and support for survivor handling best practices.

Affiliations

  • Society of Human Resource Management
  • Affiliate of International Society for Traumatic Stress Studies (ISTSS) - Member Since 2024
  • Member of the National Organization for Victim Assistance (NOVA) - 2023-Present
  • Society of Women Engineers
  • Advisory Board Member for Women's Rights Advocacy Group - 2017-Present
  • Mentor Advisor in Portland Teen Crisis Hotline - Offering trauma-informed support for adolescent cases
  • Jaycees
  • Certified Member of the American Association of Sexuality Educators, Counselors and Therapists (AASECT) - 2021
  • American Marketing Association
  • Facilitator for Sexual Assault Survivor Support Group meetings held bi-weekly through Harbor & Co., Denver

Certifications

  • Domestic Violence and Sexual Assault Specialist Certification
  • Google Certified Professional Cloud Architect
  • Post-Traumatic Stress Disorder (PTSD) Intervention Certification
  • Sexual Assault Nurse Examiner (SANE) Certification metric
  • CompTIA Security+
  • National Organization for Victim Assistance (NOVA) Crisis Response Team Training
  • ServSafe
  • LGBTQ+ Victim Advocacy Training
  • Rape, Abuse & Incest National Network (RAINN) Volunteer Crisis Counselor Training
  • Certified Public Accountant

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