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Skills

  • Defensive driving techniques
  • First Aid/CPR
  • Budgets
  • AAA experience
  • Organization
  • Idling management practices
  • Business operations
  • Multilingual communication ability (French)
  • Project organization
  • Commercial Driver's License (CDL) knowledge

Work Experiences

  • Built and maintained strong relationships with customers, drivers, and third-party vendors, assisting in securing a 16-year transportation contract.
  • Achieved zero damages or delays.
  • Used my well-honed negotiating skills to secure cost-effective initiative equipment pricing.
  • Double-checked the contents of inventory loads against the shipping documents.
  • Contacted customers to inform them of delayed delivery times, resulting in a 14% reduction in calls to support lines.
  • Removed and unloaded packages for customer deliveries from program trucks with extreme caution to avoid damage to the goods.
  • Handled customer complaints professionally, gathering all necessary information to make informed decisions and resolve issues.
  • Applied practices for long-haul trips.
  • Complied with FMCSA regulations.
  • Achieved accident-free cross-country operations.

Summaries

  • Vendor management and risk assessment are both well-trained.
  • Applied preventative maintenance techniques.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Recognized on a regular basis for outstanding performance and contributions to the Government industry's success.
  • Achieved timely deliveries.
  • Dedicated to learning, growing, and succeeding in Government.
  • Achieved zero violations.
  • Achieved a 71% reduction in breakdowns.
  • Professional with a strong focus on team leadership.
  • Auto Transporter with advanced skills in idling management.

Accomplishments

  • Handled an average daily load of 3 vehicles, enhancing productivity through effective time management and priority handling.
  • Achieved a 75% efficiency improvement in dispatch operations by adopting technology solutions that streamlined communication from dispatch to drivers.
  • Collaborated with logistics teams to develop improved delivery routes, reducing delivery time span by 8 hours per trip.
  • Collaborated with team of 16 in the development of initiative.
  • Monitored route planning and delivery scheduling via GPS systems, reducing total transit times by 45%.
  • Documented and resolved system which led to method.
  • Reduced idle time during stops by 32% through the implementation of refined stop-start driving protocols, contributing to overall fuel savings.
  • Collaborated with equipment manufacturers to resolve delivery issues, reducing customer complaints related to deliveries by 75%.
  • Integrated Asana GPS systems to streamline dispatch-to-driver communication, reducing wait times by 78%.
  • Utilized strong time management skills to successfully coordinate 8 deliveries per day, balancing short-notice requests and long-haul shipments.

Affiliations

  • Jaycees
  • Emergency Vehicle Technician Certification Program (EVT)
  • National Safety Council (NSC)
  • Council of Supply Chain Management Professionals (CSCMP)
  • International Council of Nurses
  • American Trucking Associations (ATA)
  • Transport Workers’ Union of America (TWU)
  • National Institute for Automotive Service Excellence (ASE)
  • Commercial Vehicle Safety Alliance (CVSA)
  • Freemason

Certifications

  • Preventive Maintenance Inspection (PMI) Certification
  • Certified Heavy Equipment Operator (CHEO)
  • Commercial Driver’s License (CDL) - Class A or B
  • Google Certified Professional Cloud Architect
  • Safe Driving Awards Program (SDAP), National Safety Council
  • Certified Public Accountant (CPA)
  • Cargo Securement Safety Certification, FMCSA
  • Certified in Logistics, Transportation, and Distribution (CLTD) – APICS
  • Cisco Certified Internetwork Expert (CCIE)
  • National Safety Council Defensive Driving Course (NSC DDC)

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