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Skills

  • Business Administration
  • MS Office
  • Regulatory compliance
  • Leadership in cross-functional team management
  • Focusing on continuous improvement
  • Negotiation
  • Project organization
  • Crisis management
  • Forecasting and budgeting
  • Operational improvement

Work Experiences

  • Oversaw quality programs aimed at reducing late compliance activities.
  • Achieved savings of 63% in procurement costs.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Identified category areas in need of improvement and implemented process program, resulting in a 13% increase in productivity.
  • President's Club-winning supervision of projects in Phoenix, consistently meeting and exceeding client expectations.
  • Achieved consistent Employee of the Year in operational excellence.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Created procedure and standard reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.
  • Achieved a 26% decrease in operational delays.
  • Created budgets and prepared quotes for new products and services.

Summaries

  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Company Project Director who is proactive and meticulous, with over 14 years of experience in the category industry.
  • Professional who is both energetic and poised.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Develop strategic business partnerships and relationships.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Dedicated to providing high-quality services and products.

Accomplishments

  • Boosted client satisfaction scores to 27% through proactive stakeholder engagement and risk mitigation strategies.
  • Led multidisciplinary teams of 6 to successful delivery of multimillion-dollar projects, surpassing revenue targets by 22%.
  • Pioneered the use of Power BI to streamline project communication, leading to 26% cut in internal email traffic and faster milestone completion.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed scalable project management frameworks that facilitated the successful completion of 12 high-visibility projects.
  • Created change management strategies that enabled smooth integration of new technologies across various departments, improving inter-team collaboration by 59%.
  • Resolved product issue through consumer testing.
  • Led financial oversight of Power BI's multimillion-dollar capital projects, ensuring each one stayed within its allocated budget.
  • Designed a roadmap for transitioning the firm’s project management tools to Salesforce, increasing productivity by 45%.
  • Implemented new milestone tracking procedures that improved monitoring of project KPIs and reduced delays by 32%.

Affiliations

  • Rotary International
  • National Association of Social Workers
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • Toastmasters
  • Jaycees
  • International Association for Contract and Commercial Management (IACCM)
  • International Association of Administrative Professionals
  • Business Process Management Institute (BPMI)
  • American Society of Safety Professionals
  • Member, International Project Management Association (IPMA)

Certifications

  • First Aid/CPR Certified
  • Certified Professional in Business Process Management (CPBPM) - category
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Certified Associate in Project Management (CAPM) - PMI
  • Certified Procurement Professional (CPP) - framework
  • Certified Agile Leadership (CAL I) - Scrum Alliance
  • Global Professional in Human Resources (GPHR) – program
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Information Systems Auditor (CISA) - program
  • SHRM Senior Certified Professional (SHRM-SCP)

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