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Skills

  • Materials preparation
  • Goal setting
  • Relationship development
  • Extremely organized
  • Team management
  • Hardware evaluation
  • Social history intake procedures
  • Food preparation
  • Inspection reviews
  • Pricing tool development

Work Experiences

  • Assisted program participants in managing crises and critical situations effectively.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Followed HIPAA, Beacon Labs, and Miscellaneous strict confidentiality guidelines to protect participant information.
  • Established
  • Built professional relationships with healthcare providers, outreach program leaders, and government officials by networking within the local community.
  • Quickly identified problems and alerted Targeted Case Manager to any potential project delays.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Identified
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Used Salesforce to accurately enter data into a batch ticketing system.

Summaries

  • Achieved a 39% improvement in client outcomes by 2016.
  • Strengths in cross-functional collaboration and data analysis backed up by Miscellaneous training.
  • Targeted Case Manager who is familiar with HIPAA regulations governing patient privacy and data security.
  • Motivated Targeted Case Manager with experience managing large-scale projects, including budgeting and administration.
  • Ready to put my 8 years of experience to work in a challenging, patient-centered position with room for advancement?
  • Knowledgable in a variety of design and testing methodologies.
  • Adept at managing high caseload volumes.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Targeted Case Manager with 17 years of successful budget management and strategic planning experience.

Accomplishments

  • Integrated
  • Identified
  • Consulted
  • Recorded
  • Resolved product issue through consumer testing.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Developed individualized case management plans utilizing evidence-based assessments, resulting in a 37% improvement in client mental health outcomes by 2017.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed targeted interventions for high-risk populations, contributing to a 56% reduction in emergency room visits within 5 months.
  • Established culturally competent support networks connecting clients to local resources, improving service delivery for 15 underserved populations.

Affiliations

  • Association for Ambulatory Behavioral Healthcare (AABH)
  • Accreditation Council for Case Management (ACCM)
  • National Center for Trauma-Informed Care (NCTIC)
  • Association for Behavioral and Cognitive Therapies (ABCT)
  • Association for Supply Chain Management (APICS)
  • Society for Social Work Research (SSWR)
  • American Counseling Association (ACA)
  • International Association of Rehabilitation Professionals (IARP)
  • Housing First Practitioners Network (HFPN)
  • Case Management Society of America (CMSA)

Certifications

  • Certified Person-Centered Thinking Trainer by The Learning Community for Person Centered Practices
  • CompTIA A+ Technician
  • Certified Mental Health Professional (CMHP) by the Florida Certification Board
  • Cisco Certified Internetwork Expert (CCIE)
  • Basic Life Support (BLS) Certification by the American Heart Association
  • Certified Eligibility & Referral Specialist (CERS) by the initiative
  • Certified Public Accountant
  • Google Certified Professional Cloud Architect
  • Housing and Urban Development (HUD) Certification for Housing Counselors
  • Child and Family Case Manager Certification by the Child Welfare League of America (CWLA)

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