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Skills

  • Food and beverage pairing
  • Buffet setup and takedown
  • Budgets
  • Conflict resolution
  • Extensive metric knowledge
  • Service-oriented mindset
  • Process improvement
  • Cleaning protocols
  • Business operations
  • Equipment operation and maintenance

Work Experiences

  • Kept my prices competitive and met my sales goals.
  • Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business.
  • Devised and implemented a strategy to address cost-cutting concerns.
  • Shared my knowledge of menu items and flavors with customers, allowing them to make personal choices based on their preferences and interests.
  • Was in charge of product packaging and labeling.
  • Addressed guest concerns and issues, taking steps to resolve issues and boost customer satisfaction.
  • Verified that all 3 square feet of the restaurant and lounge were clean enough to meet state and federal standards.
  • Was able to quickly and effectively resolve guest complaints.
  • Kept the tables clean and tidy with tableware, glassware, silverware, and linens.
  • Devised efficient employee schedules that ensured coverage during peak periods while reducing labor costs.

Summaries

  • Exceptional at overcoming obstacles and streamlining processes.
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Working with staff to create unique dining experiences has proven to be a success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Grocery Store Clerk was responsible for keeping the store clean, safe, and well-organized in order to appeal to customers.
  • Looking for a position as a Grocery Store Manager with a dynamic, customer-focused team.
  • Food Associate is a dedicated and hardworking Food and Beverage food service director with 2 years of experience.
  • Food Associate with more than 4 years of experience in food service and progressive leadership.
  • Bartender with the ability to turn operations into profitable businesses.
  • Food Associate is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.

Accomplishments

  • Increased store sales by 14%.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Managed
  • Documented
  • Business Development: Initiated two key partnerships which resulted in method revenue growth.
  • Proposed
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Recommended
  • Generated a 12% increase in wine sales by making appropriate food-pairing suggestions to guests.
  • Streamlined

Affiliations

  • Society of Foodservice Managers of America (SFMA)
  • Jaycees
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • Rotary International
  • International Franchise Association (IFA)
  • National Association of College and University Food Services (NACUFS)
  • Certified ServSafe Food Protection Manager, 2017
  • Women Chefs & Restaurateurs (WCR)
  • Food Waste Reduction Council Member Atlanta

Certifications

  • Food Waste Management Certification
  • Inventory Management for Food Industry Professionals
  • Certified in Communication with Special Populations for Food Services
  • Food Allergies and Intolerances Certification
  • Allergen Awareness Certification
  • NRA ServSafe Allergen Training and Certification
  • CompTIA A+ Technician
  • SHRM Certified Professional (SHRM-CP)
  • Certified Hospitality Supervisor (CHS)
  • First Aid and CPR Certification

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