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Skills

  • Strategic planning
  • Project organization
  • Financial Management
  • Compliance Training and Development
  • Budgets
  • Data-driven decision making
  • Organization
  • Business continuity planning
  • Change Management
  • Business Administration

Work Experiences

  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Provided on-the-job training to new employees.
  • Created and maintained a positive work environment to improve retention and productivity.
  • Used program programs to complete system tasks, resulting in metric.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Used Asana and QuickBooks to complete one year payroll for 16 employees.
  • Gathered data on framework and metric metrics to report to Manager, Risk Management Department, discussing trends and methods for improving store performance.
  • Kept the team running smoothly by delegating daily tasks strategically, monitoring output, and rewarding positive contributions.
  • Used newspapers, job boards, and social media to find and interview qualified candidates for team openings.
  • Increased team member productivity by improving performance monitoring and implementing motivational strategies.

Summaries

  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Troubleshooting and supervising talented teams are two of her strong suits.
  • Highly skilled at building and leading high-performance teams that focus on meeting and exceeding business goals.
  • Shift Leader with strong quality control, problem-solving, and interpersonal communication skills.
  • Proven to meet productivity, business, and customer service goals on a regular basis.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • Individual with a team-oriented attitude and well-honed process improvement and cross-functional collaboration skills.
  • Dedicated to providing high-quality services and products.
  • Devoted trainer and mentor with outstanding management skills and a results-oriented approach.
  • Process improvement and inventory control are two areas in which he is extremely effective and knowledgeable.

Accomplishments

  • Achieved 17% compliance in the latest external audit by restructuring internal controls and offering continuous risk mitigation workshops.
  • Designed and implemented a heatmap-based risk assessment tool, providing real-time feedback and resulting in a 25% reduction in financial variances.
  • Streamlined the risk management framework by implementing automated tools, reducing manual worktime by 42% and enhancing accuracy in risk reporting.
  • Enhanced organizations' risk reporting structure, delivering impactful executive summaries, which cut report generation time by 12 hours.
  • Guided risk response strategies during significant market fluctuations, contributing to a 55% decrease in the organization’s financial exposure.
  • Developed enhanced risk appetite statements in collaboration with the board, aligning strategic business priorities and reducing unnecessary risk-taking behaviors by 71%.
  • Designed a company-wide incident response plan, reducing downtime from potential crisis situations by 63% and increasing operational resilience.
  • Resolved product issue through consumer testing.
  • Developed new incident tracking system which reduced incident reporting delays by 54% and improved resolution time for critical risks by 9 hours.
  • Designed and executed a crisis management framework that reduced time to recovery post-incident by 76%, safeguarding business continuity.

Affiliations

  • Business Continuity Institute (BCI)
  • National Fire Protection Association (NFPA) for Risk Standards
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • Society of Women Engineers
  • American Management Association (AMA)
  • National Institute of Standards and Technology (NIST) Cybersecurity Framework
  • Risk and Insurance Management Society (RIMS)
  • Society of Human Resource Management
  • Infrastructure Risk Management Forum

Certifications

  • ServSafe
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management Professional (PMP)
  • Certified Compliance & Ethics Professional (CCEP)
  • Society of Actuaries Risk Management Professional Credential
  • Apple Certified Associate (ACA)
  • Operational Risk Management Professional (ORMP)
  • CompTIA Network+
  • Certified Internal Auditor (CIA)

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