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Skills

  • Customer service
  • Team management
  • Data collection and analysis
  • Vendor management
  • Budgeting
  • Creative merchandising
  • Channel sales management
  • Business Development
  • MS Office
  • Communications

Work Experiences

  • Achieved Innovation Award for excellence in training and development.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Achieved a 56% extension rate.
  • Achieved results within one year.
  • Achieved 52% partner retention over 13 years.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 10%.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Taught Partnership Directors and Partnership Directors effective customer service techniques, resulting in a 7% increase in client satisfaction.

Summaries

  • Within Miscellaneous, senior Partnership Director and outstanding performer in risk assessment and performance reporting.
  • Proactive Partnership Director uses determination and attention to detail to produce high-quality data analysis work.
  • Competent offerings, pricing, and market positioning, as well as demonstrated SAP expertise.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Partnership Director.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Partnership Director with 5 years of successful project management and performance reporting experience.
  • Costs were consistently reduced while profits were increased.
  • Expertise in technology and product development.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Successfully led the integration of HubSpot with partner platforms, which facilitated a 23% improvement in end-user experience and product utilization.
  • Revised the partner program terms to increase profitability, achieving a 65% reduction in operational costs while driving an annual revenue increase of $7.
  • Coordinated with internal product teams to develop exclusive partner features that led to 14 product releases and expanded partner sell-in capabilities by 72%.
  • Implemented tiered partnership models that aligned with revenue goals and provided clear growth paths, resulting in $4 in incremental partner-based revenue within 10 years.
  • Drove the development of co-marketing materials and sales incentives, contributing to a 74% increase in partner-source leads and $5 in pipeline growth.
  • Collaborated with internal marketing and legal teams to streamline the partner agreement process, reducing time-to-contract signing by 9 days.
  • Established partnership performance metrics, resulting in a 59% improvement in partner retention and a 52% growth in joint revenue within Ironclad Systems over 6 years.
  • Led cross-functional teams in the rollout of new joint ventures, adding 14 collaborative offerings with a 17% higher market adoption within the first 2 months.
  • Reduced partner churn by 59% year-over-year through implementation of structured partner engagement protocols and collaborative conflict resolution frameworks.
  • Facilitated joint webinars with partners aimed at increasing product awareness, resulting in an immediate 51% uptick in product adoption and sales.

Affiliations

  • Certified Channel Alliance Manager (PCAM)
  • Partnerships Leaders Network
  • American Society of Safety Professionals
  • American Marketing Association
  • European Strategic Partnership Network (ESPN)
  • Certified Business Alliance Specialist (CBAS)
  • Sales and Business Development Professionals Network
  • Association for Computing Machinery
  • Project Management Institute
  • Professional Association of Customer Engagement (PACE)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Partnership Management Certificate from the University of Michigan's Ross School of Business
  • Professional in Business Partnership Analytics and Integration
  • Certified Business Analysis Professional (CBAP)
  • Financial Acumen for Partnerships Certification from initiative
  • Apple Certified Associate (ACA)
  • Certified Partner Management Professional (CPMP) by Alliance Management Institute
  • CompTIA A+ Technician
  • Certified Strategic Development Professional (CSDP) from Lakeside Partners
  • Professional Certificate in Leadership and Management from Cedar Works

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