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Skills

  • API integration strategies
  • Customer Relationship Management (CRM)
  • Customer Acquisition Strategy
  • Agile and Scrum Methodologies
  • Continuous improvement processes
  • Cloud cost optimization
  • Mail handling
  • Standard equipment
  • Communications
  • Team management

Work Experiences

  • Coordinated catering for the annual staff development forum, distributed company-wide announcements, and booked conference rooms.
  • Collaborated with human resources and logistics to create a new revenue model for Power BI, adding a new $15 revenue stream in the past year.
  • Achieved $11 in managed service contract savings.
  • Achieved 16 consecutive quarters of double-digit growth.
  • Collaborated with marketing and operations.
  • Crafted and delivered a growth strategy that expanded customer base by 3% across Portland and increased recurring revenue by $8 annually.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Achieved this in three years.
  • Decreased data breaches by 73%.
  • Collaborated with stakeholders.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Executive Assistant who is detail-oriented and driven and has experience solving problems and managing daily office functions.
  • Collaborated with global teams.
  • Accomplished in navigating enterprise-level digital transformation projects.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accelerated time-to-market by 81%.
  • Strengths in budget management and team leadership backed up by Miscellaneous training.
  • Senior Software Executive is a smooth and efficient Senior Software Executive who has experience improving executive productivity and business operations.
  • Senior Software Executive is a multi-talented Senior Software Executive who is consistently rewarded for planning and operational improvements.
  • Achieved continued double-digit quarterly growth.

Accomplishments

  • Advocated and implemented green computing initiatives, reducing company’s carbon footprint by 68% and saving $6 annually.
  • Coordinated successful acquisition of Vantage, transitioning 5 legacy applications into modern SaaS platforms.
  • Increased sales by driving the successful launch of a new Salesforce, securing $9 in total revenue within 14 months.
  • Defined and implemented new KPI tracking systems, improving metrics visibility and decision-making speed by 47%.
  • Resolved product issue through consumer testing.
  • Developed and executed a global software strategy that increased revenues by $9 across the Southeast within the first 7 months.
  • Mentored a team of 7 junior developers, facilitating their technical and professional growth while increasing team productivity by 25%.
  • Spearheaded cybersecurity initiative that reduced data breaches by 70% and achieved compliance certification in ServiceNow.
  • Led the modernization of 12 key business systems, ensuring alignment with long-term digital transformation goals.
  • Designed a comprehensive QA automation strategy, cutting regression testing time by 13 hours per release.

Affiliations

  • Leader of the IT Governance Chapter of ISACA
  • Member of the Cloud Security Alliance (CSA)
  • Member of the Software Improvement Group Institute for Evaluating Software (SIG)
  • Member of the Institute for Electrical and Electronics Engineers (IEEE) Cloud Computing Community
  • Toastmasters
  • Advisory Board Member for procedure Software Engineering Department
  • Contributor to standard with focus on scalability improvements
  • National Association of Social Workers
  • Member of the Association of Information Technology Professionals (AITP)
  • Society of Women Engineers

Certifications

  • ServSafe
  • ITIL Master Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SAP Certified Application Associate – Cloud Platform
  • IT Business Leadership Academy by category
  • TOGAF Certification for Enterprise Architecture
  • CompTIA Security+
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • Lean Six Sigma Black Belt (LSSBB)

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