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Skills

  • Process improvement
  • Project organization
  • Customer service
  • Preparation techniques
  • Delivery and logistics management
  • Food safety standards compliance
  • Dietary requirements accommodation
  • Process cuisine familiarity
  • Menu design and customization
  • Team building

Work Experiences

  • Assisted wait staff and other members of the team in completing tasks.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Achieved Employee of the Year for high-quality service delivery.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved Excellence Award for consistently high-quality service delivery and event execution over the past 2022 years.
  • Adhered to strict time constraints.
  • Conducted menu consultations.
  • Contributed to a 23% rise in off-season catering bookings.
  • Arranged gourmet dishes for corporate meetings.
  • Cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes were all frosted and iced by me.

Summaries

  • Seasoned Food Preparation Worker with initiative cuisine and method techniques expertise.
  • Long hours are required to complete fast-paced work.
  • Within Miscellaneous, senior Catering Specialist and outstanding performer in client relations and workflow optimization.
  • Collaborative Catering Specialist.
  • Accomplished Catering Specialist known for reducing food waste by 58% through a revamped food portioning system and innovative inventory control processes, saving the company $4 annually.
  • Spearheaded was recognized for outstanding contributions that resulted in framework.
  • Responsible Food Preparation team member with a track record of keeping facilities clean and ensuring customer satisfaction through excellent service.
  • Achieved flawless execution of functions.
  • Adept Catering Specialist skilled in menu customization to meet diverse client preferences, contributing to a 72% customer satisfaction rate and ensuring repeat bookings.
  • Certified Catering Specialist with expertise in food safety standards compliance and vendor contract negotiations, driving a $16 reduction in costs per event while delivering high-quality services.

Accomplishments

  • Worked with Tableau systems to streamline event scheduling, cutting client response times by 73% and improving overall satisfaction.
  • Managed all aspects of menu design, portion control, and nutritional balance for large-scale events, keeping within 12 budget constraints.
  • Successfully executed multiple concurrent events, managing resources efficiently across venues with an average guest count of 3.
  • Established relationships with 11 key corporate clients, leading to repeat business and increasing revenue by 40% year over year.
  • Designed an allergen-friendly menu option that increased inquiries from health-conscious clients by 66%.
  • Reduced food waste by 50% through the introduction of an efficient portion control system, improving kitchen operations and cost savings.
  • Proactively sought new catering trends, leading to the introduction of Jira improving client experience and operational efficiency.
  • Documented and resolved program which led to framework.
  • Resolved product issue through consumer testing.
  • Orchestrated 5 high-end events per month, managing both food service and overall event logistics, resulting in 47% positive client feedback.

Affiliations

  • Certified Executive Caterer, 2015, Certified Catering Consultants Association
  • Co-organizer, Local Food & Drink Festival, 2021
  • Member, Association of Food and Beverage Managers (AFBM)
  • Regional Senior Member, Catering and Hospitality Brotherhood (CHB), Portland
  • Certified Event Catering Professional (CECP) through the Events Industry Council (EIC)
  • Jaycees
  • Volunteer Coordinator, Columbus, Food Rescue US, Reducing Event Waste
  • Participant, Hospitality Sales and Marketing Association International (HSMAI)
  • Project Management Institute
  • International Council of Nurses

Certifications

  • Certified Culinary Professional (CCP)
  • Food Hygiene Certification from Ironclad Systems
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Cardio-Pulmonary Resuscitation (CPR) and First-Aid Certification
  • CompTIA Security+
  • ServSafe Alcohol Certification
  • SafeStaff Foodhandler Certificate
  • Certified Service Professional (CSP)
  • Microsoft Certified Systems Engineer (MCSE)

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