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Skills

  • Network development
  • Framework marketing
  • Menu customization based on trends
  • Product promotions
  • Competitor analysis for market positioning
  • Health and safety compliance
  • Revenue generation strategies
  • Contract development
  • Customer Retention Strategy
  • New business acquisition

Work Experiences

  • Implemented effective sales techniques and increased product sales to over $7 in three years.
  • Assisted in the development of a pricing model that increased profitability by $9 while remaining competitive in the framework.
  • Assisted in launching new catering equipment.
  • Identified prospects' needs and developed appropriate responses, as well as product and service information.
  • Achieved a 21% improvement in client satisfaction ratings.
  • Organized a catering service that could serve up to 5 people by documenting the items ordered and taking optimized.
  • Analyzed client feedback.
  • Achieved up to 33% in profit margins.
  • Achieved $5 annual revenue growth through targeted upselling of premium catering packages.
  • Collaborated with clients to confirm event details such as setup logistics, decorations, and food and beverage selections to fulfill client requests.

Summaries

  • Schedule flexibility and the ability to travel up to 2% of the time.
  • Bringing 14 years of experience in this field.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Successful in establishing customer relationships in order to increase the likelihood of repeat business.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Accounts worth $5.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Catering Sales Executive well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business.

Accomplishments

  • Led a regional sales team across 7 locations and grew annual sales revenue by 47% for three consecutive years.
  • Developed tailored catering proposals for corporate clients, resulting in 26% higher likelihood of securing high-budget projects.
  • Analyzed competitor offerings in Phoenix to adjust menu pricing and found a 47% increase in average order value.
  • Participant in cross-functional meetings identifying client needs, which improved sales pitch relevance and increased bookings by 45%.
  • Collaborated closely with venue managers to handle event logistics for high-profile clients, improving service deliverables by 53%.
  • Collaborated with team of 17 in the development of metric.
  • Led team to exceed quarterly sales targets by 61% in market penetration through targeted cold calling and client outreach.
  • Consistently exceeded monthly sales targets by closing 17 high-value deals exceeding $5.
  • Collaborated with marketing and operations to revamp holiday catering campaigns, driving a 27% increase in off-season bookings.
  • Collaborated with culinary team to introduce new seasonal offerings, increasing overall lead conversion rates by 47%.

Affiliations

  • National Association of Social Workers
  • Catering International and Services Society
  • Association for Computing Machinery
  • Event Planners Association
  • Association of Information Technology Professionals
  • Society for Hospitality and Foodservice Management
  • American Hotel & Lodging Association (AHLA)
  • National Restaurant Association (NRA)
  • Foodservice Consultants Society International (FCSI)
  • National Association of Wedding Professionals (NAWP)

Certifications

  • First Aid/CPR Certified
  • Certified in Exhibition Management (CEM)
  • Certified Corporate Event Planner (CCEP)
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce Certified Sales Cloud Consultant
  • Apple Certified Associate (ACA)
  • Revenue Growth Innovation Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Sustainability in Catering Certification

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