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Skills

  • EMR / EHR
  • HIPAA compliance
  • Medical office administration
  • Companionship and emotional support
  • Medication administration assistance
  • Infection Control Protocol Implementation
  • Chronic disease management
  • Medical terminology proficiency
  • Family satisfaction survey optimization
  • Measuring bodily fluids

Work Experiences

  • Collaborated with RNs and LPNs to administer medications and monitor side effects, resulting in fewer medication errors and improved patient outcomes.
  • Contributed to a 50% lower readmission rate.
  • Accelerated recovery times by 22%.
  • Worked with physicians to develop at-home medication guidelines and taught patients and families how to properly administer medications.
  • Followed all company policies and provided hands-on nursing care to patients under the supervision of an RN.
  • Assisted in developing new training materials for CNAs, resulting in faster onboarding and decreased errors among new staff members.
  • Collaborated with multidisciplinary teams.
  • Administered mobility exercises to rehabilitative patients.
  • Administered mobility exercises to rehabilitative patients, contributing to a 35% improvement in patient mobility and range of motion.
  • Was in charge of overseeing and maintaining the patient rooms, group living areas, and nurse stations.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Achieved results in Chicago over 6 months.
  • Achieved a 64% reduction in medication errors.
  • Adept CNA with proven success in implementing patient-care protocols for category facilities, reducing readmission rates by 49% through ongoing care management.
  • Administrative CNA recognized for her role in reducing readmission rates by 39% through comprehensive patient education and discharge planning support.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • With compassion and attention to detail, she is skilled at addressing patient needs.
  • Assisting with technical nursing treatments, supporting diagnostic procedures, and accurately charting patient records are all skills that she possesses.
  • Clear understanding of cross-functional collaboration and stakeholder engagement as well as project management training.
  • Healthcare professional with experience managing specimens, assisting with mobility, and responding to emergencies.

Accomplishments

  • Administered HIPAA-compliant data entry for patient records, ensuring 100% compliance with regulatory standards.
  • Earned ITIL in 2020, enhancing team capabilities in delivering specialized patient care and improving treatment response by 39%.
  • Supervised over 15 CNAs during high-volume shifts, ensuring adherence to safety standards and enhancing patient care quality.
  • Trained 13 new CNAs on effective use of Power BI, reducing training time by 40% and increasing departmental productivity.
  • Led infection control audits across 9 wards, reducing hospital-acquired infections by 65%.
  • Developed a tracking system for medical equipment using Power BI, increasing resource availability by 38%.
  • Assisted in developing workflow procedures that decreased patient wait time by 72% during peak hours.
  • Reduced patient admission processing time by 52% by implementing improved check-in procedures.
  • Collaborated with housekeeping and facility maintenance to ensure clean, hygienic environments, reducing facility-related infection risks by 46%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Affiliated with the Geriatric Care Education and Research Association (GCERA) to provide enhanced, age-specific care for elderly patients.
  • Volunteered with the National Patient Advocate Foundation on patient care accessibility initiatives.
  • Engaged with the Certified Nursing Assistant Registry in Arizona, ensuring compliance with state-level regulations and certifications.
  • Member of the American Association of Nurse Assessment Coordination (AANAC), enhancing expertise in long-term care assessments and care plans.
  • American Medical Informatics Association
  • Member of the American Association for Long-Term Care Nursing (AALTCN), focusing on compliance with long-term patient care protocols.
  • Affiliated with the National Alliance of Direct Support Professionals (NADSP), focusing on patient advocacy and support for long-term care.
  • Accredited by the Healthcare Sterile Processing Association (HSPA) on maintaining and handling sterile medical equipment.
  • National Association of Social Workers
  • American Marketing Association

Certifications

  • Basic Life Support (BLS) Certification – American Heart Association
  • OSHA Healthcare Certificate – OSHA 30-Hour General Industry for Healthcare
  • Certified Mental Health First Aid (MHFA), National Council for Behavioral Health
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified EKG Technician (CET) - National Healthcareer Association (NHA)
  • Certified Chart Auditor (CCA) – AAPC (American Academy of Professional Coders)

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