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Skills

  • Safety protocol improvement
  • Fraud detection
  • Criminal activity trend identification
  • High-risk merchandise management
  • Incident reporting and documentation
  • Safety hazard identification
  • Customer service
  • Budgets
  • Physical security assessments
  • Exception-based reporting

Work Experiences

  • Awarded the Excellence Award.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Analyzed transaction trends.
  • Consistently exceeded security objectives for 2022, winning the President's Club for outstanding asset protection performance.
  • Collaborated with cross-functional teams to design and implement security procedures for new product launches at Atlanta.
  • Aided store management.
  • Established a solid client base by identifying company resources, determining client risk factors, and promoting solutions.
  • Collaborated with local law enforcement to resolve security breaches and improve emergency response times by 76%.
  • Achieved results across 11 stores.
  • Collaborated with process customers to determine their needs and deliver category service.

Summaries

  • Collaborated with store management.
  • Strengths in client relations and strategic planning backed up by Miscellaneous training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • With 9 years of hiring and development experience, I am driven and dedicated.
  • Accomplished in the field of theft prevention, employing targeted foot patrol strategies that resulted in a 24% reduction in shoplifting incidents.
  • Collaborated with local law enforcement.
  • Used my investigative and communication skills to obtain information and evidence.
  • Achieved a 36% reduction in shoplifting incidents.
  • To assist underwriters in risk evaluation, coordinates and conducts loss control management evaluations, physical surveys, and loss analysis.
  • Technically capable and analytical, with strong interpersonal and communication skills.

Accomplishments

  • Implemented upgraded incident reporting software, reducing response times by 83% and improving situational awareness.
  • Resolved product issue through consumer testing.
  • Investigated and resolved inventory discrepancies, recovering $15 of lost products.
  • Supported the creation of new anti-theft protocols, reducing external theft incidents by 19% year-over-year.
  • Developed a fraud detection system that saved the company $4 through prevention of unauthorized transactions.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved framework which led to program.
  • Led cross-location investigations resulting in the recovery of assets valued at $5, improving financial performance.
  • Successfully led the apprehension of 9 theft suspects, contributing to an annual decrease in store loss by 58%.
  • Optimized stock protection measures, lowering breakage-related loss by 32% through improved packaging approaches.

Affiliations

  • Jaycees
  • Association for Computing Machinery
  • International Association of Financial Crimes Investigators (IAFCI)
  • North American Asset Protection Association (NAAPA)
  • Loss Prevention Foundation (LPF) Member
  • National Association for Shoplifting Prevention (NASP)
  • Association of Information Technology Professionals
  • Freemason
  • Society of Human Resource Management
  • International Security Management Association (ISMA)

Certifications

  • Risk Management Professional (RMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Corporate Security Management Certification
  • Certified Professional Criminal Investigator (CPCI)
  • Certified Fraud Examiner (CFE)
  • Cisco Certified Network Associate (CCNA)
  • Certified Security Analyst (CSA)
  • Loss Prevention Qualified (LPQ) Certification
  • Certified Forensic Interviewer (CFI)
  • Business Continuity and Disaster Recovery Planning Certification

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