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Skills

  • Method equipment
  • Problem resolution
  • Adaptability to new technologies
  • Multilingual communication (process)
  • Cross-functional team collaboration
  • Junior technician training and mentoring
  • Attention to detail
  • Customer service
  • MS Office
  • Process improvement

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Created accurate devices by creating detailed models of patients' mouths.
  • Assisted dentists with chairside custom tooth shading.
  • Boosted revenue by introducing an express denture service that was able to match competitors' pricing while maintaining high standards.
  • Calibrated sophisticated milling and modeling equipment.
  • Collaborated with standard customers to determine their needs and deliver category service.
  • Boosted revenue by introducing an express denture service.
  • Addressed complex dental cases.
  • Conducted extensive wear tests to determine the long-term viability of designs.
  • Conducted cross-functional meetings with laboratory staff.

Summaries

  • Within Miscellaneous, senior Denture Technician and outstanding performer in team leadership and stakeholder engagement.
  • Collaborates with patients and professionals.
  • Achieved a 27% increase in lab output.
  • Denture Technician is a multi-talented Denture Technician who is consistently rewarded for planning and operational improvements.
  • Trained in the creation of complete and partial dental appliances to meet the needs of patients.
  • Achieved significant material savings.
  • Delivered durable, aesthetically pleasing appliances.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Collaborated with dentists.

Accomplishments

  • Restored quality of life for over 10 patients by crafting customized prosthetics that combined durability with aesthetic appeal.
  • Introduced an express denture service that improved lab throughput while increasing monthly revenue by 26%.
  • Utilized method to successfully fabricate customized dental prosthetics, leading to a 41% increase in first-try success rates.
  • Documented and resolved framework which led to metric.
  • Increased lab output by 77% by introducing optimized production schedules and real-time tracking for each denture project.
  • Supervised the adoption and integration of both traditional and CAD/CAM-based fabrication methods, increasing efficiency by 28%.
  • Trained 8 junior technicians in advanced resin mold fabrication, leading to a 75% improvement in task proficiency.
  • Collaborated with team of 11 in the development of system.
  • Collaborated with cross-functional teams to identify cost-saving opportunities in material usage, reducing overhead by 53%.
  • Conducted quality control checks on materials used in denture fabrication, ensuring compliance with standards for over 8 custom cases annually.

Affiliations

  • Dental Lab Owners Association of America (DLOAC)
  • Association of Information Technology Professionals
  • Society for Advanced Prosthetic Devices (SAPD)
  • American Society of Safety Professionals
  • Advanced Dental Technologies Conference
  • Dental Prosthetic Design Innovators Group
  • International Federation of Dental Technicians (IFDT)
  • American Medical Informatics Association
  • National Association of Dental Laboratories (NADL)
  • American College of Prosthodontists (ACP)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Occlusal Therapy for Removable Dentistry Certification standard
  • CompTIA A+ Technician
  • Prosthetic Teeth Aesthetic Design Mastery Course Ironclad Systems
  • Denture Implant Retention Training Certification Beacon Labs
  • Precision Attachments in Partial Dentures Certification program
  • Digital Denture Design Certification ServiceNow (2021, Certified Provider)
  • Certified Preventive Maintenance Specialist Power BI
  • National Board for Certification in Dental Laboratory Technology (NBC) 2018
  • SHRM Senior Certified Professional (SHRM-SCP)

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