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Skills

  • Strong verbal communication
  • Clerical support
  • MS Office
  • Communications
  • Relationship development
  • Supervision
  • Conflict resolution
  • User interface understanding
  • Organizational change management
  • Benefits administration

Work Experiences

  • Solved
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Had planned ahead.
  • On-site training was provided by me.
  • Developed and implemented innovative initiatives to boost employee engagement.
  • Ensured
  • Started it.
  • Identified
  • Oversaw 6 employees to reduce workflow halts and ensure project completion on time.

Summaries

  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Resourceful
  • Highly effective in workflow optimization, evaluating personnel performance, and putting in place top-notch strategies.
  • Service-driven
  • Head of Human Resources with 7 years of successful performance reporting and cross-functional collaboration experience.
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Articulate negotiator adept at assisting competitive company growth by locating top-quality candidates for key positions.
  • Versatile
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Dependable

Accomplishments

  • Audited and restructured the company’s learning and development programs, producing 75% improvement in professional certifications across all employees.
  • Streamlined HR operations by introducing automated solutions using Jira, which reduced administrative tasks by 30% and improved response times.
  • Championed diversity and inclusion initiatives that led to a 32% increase in diversity representation across leadership roles.
  • Led the implementation of an HR budget consolidation project, optimizing departmental spend by 80% and reallocating resources toward strategic business initiatives.
  • Initiated and managed an executive coaching program, impacting 8 leaders and improving leadership effectiveness by 74%.
  • Designed and rolled out a continuous learning and development platform which increased employee participation in certification programs by 37%.
  • Optimized headcount planning in conjunction with department forecasts, which led to a 75% improvement in staffing efficiency and cost-saving initiatives.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Used HR data metrics to redesign the onboarding process, contributing to faster new-hire integration, leading to a 41% decrease in time to productivity for new employees.
  • Established a robust employee engagement strategy, which lowered turnover rates by 69% and enhanced workplace satisfaction scores year-over-year.

Affiliations

  • National Academy for Human Resources (NAHR)
  • HR Directors International Association
  • Association for Computing Machinery
  • American Marketing Association
  • Chartered Institute of Personnel and Development (CIPD)
  • Society of Women Engineers
  • National Association for Professional Women (NAPW)
  • Human Capital Institute (HCI)
  • American Psychological Association - Division of Industrial-Organizational Psychology (APA)
  • Freemason

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • Certified Business Analysis Professional (CBAP)
  • HRCI Human Resource Business Professional (HRBP)
  • CompTIA Security+
  • Certified Human Capital Strategist (HCS) from The Human Capital Institute
  • Labor Relations & Employment Law Certification from Cornell University
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Professional in Human Resources (PHR) from HRCI
  • HR Generalist Certificate Program from George Washington University

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