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Skills

  • Stakeholder relations
  • MS Office
  • Budget development
  • Budgets
  • Effective leader
  • Strategic planning and execution
  • Organization
  • Staff training/development
  • Business Development
  • Operational improvement

Work Experiences

  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Achieved 8 new patient sign-ups for data analysis.
  • Was able to save money by effectively negotiating contracts for more favorable terms.
  • Increased revenue while also effectively targeting new markets by executing workflow optimization and data analysis.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Implemented the initiative program and employed quality assurance to ensure that guests have a memorable, consistent, and positive experience.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Oversaw the efficiency of cross-functional collaboration and performance reporting on method shift, supervising 18 employees.
  • By evaluating the effectiveness of process and framework projects, I was able to increase profits.

Summaries

  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • To drive improvements, optimized and launched focused on motivating employees and working with a variety of personality types.
  • Strong track record of developing precise and targeted business operations plans, managing method areas, evaluating performance, and implementing change.
  • Regional Pharmacy Operations Manager with 8 years of successful quality assurance and vendor management experience.
  • Dedicated to providing excellent process services and efficient conflict resolution.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Achieved 44% reduction in audit incidents.
  • Strengths in stakeholder engagement and team leadership backed up by Miscellaneous training.
  • Achieved a 25% improvement in regional workflows.

Accomplishments

  • Reduced overtime costs by 17% through more efficient staff scheduling and optimized workload distribution.
  • Reduced pharmacy workforce turnover by 43% through the implementation of targeted employee retention strategies and mentorship programs.
  • Collaborated with marketing to launch a new patient care initiative that improved patient satisfaction scores by 65%.
  • Documented and resolved initiative which led to method.
  • Orchestrated pharmacy operations expansion in Seattle, increasing revenue by 54% and growing the patient base by 10.
  • Piloted a new medication packaging system that reduced handling time and improved compliance with patient safety regulations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced average medication delivery time by 65% by optimizing supply chain processes and improving vendor collaboration.
  • Integrated Asana to synchronize cross-functional pharmacy operations, enhancing data accuracy and improving decision-making.
  • Led cross-functional teams to adopt ServiceNow, improving prescription accuracy and reducing manual interventions by 42%.

Affiliations

  • College of Psychiatric and Neurologic Pharmacists (CPNP)
  • Society of Women Engineers
  • Lions Club
  • Health Industry Distributors Association (HIDA)
  • International Pharmaceutical Federation (FIP)
  • American Society of Safety Professionals
  • Pharmacy Technician Certification Board (PTCB)
  • Pharmacy Quality Alliance (PQA)
  • American College of Clinical Pharmacy (ACCP)
  • Healthcare Distribution Alliance (HDA)

Certifications

  • Pharmaceutical Supply Chain Management Certification
  • Certified Public Accountant
  • Certificate in Pharmacovigilance from Harbor & Co.
  • CompTIA Network+
  • Project Management Professional (PMP) from Project Management Institute (PMI)
  • Hospital Pharmacy Practice Residency Completion
  • Certificate in Pharmacy Leadership & Management from process
  • Cisco Certified Network Associate (CCNA)
  • Pharmacy Automation Systems Certification for SAP
  • Certified Medication Management Trainer

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