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Skills

  • Stakeholder engagement
  • Employee scheduling
  • Process equipment
  • Cross-functional collaboration
  • Employee reviews
  • Logistics coordination
  • Vendor relationship management
  • Project management
  • Client account management
  • Data-driven decision making

Work Experiences

  • Chaired quarterly business continuity planning, reducing the company's exposure to operational disruptions by 61%.
  • Kept track of company policies and developed new operational procedures, resulting in a 16% increase in efficiency.
  • Conducted risk assessments.
  • Prepared checks for payables, reconciled bank accounts, and updated accounts receivables as part of my bookkeeping duties.
  • Collaborated with finance to develop annual forecasts.
  • Assisted with several months compliance reports in order to keep clients' contact information up to date.
  • Avoided potential budget overruns of $9.
  • Conducted risk assessments that reduced potential downtime by 54% company-wide.
  • Developed policies and procedures for both public and private sector organizations to improve workflows in various departments.
  • Attended conferences on behalf of the organization to funders, the general public, and national organizations.

Summaries

  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Strengths in process improvement and strategic planning backed up by Computers Software training.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Costs were consistently reduced while profits were increased.
  • Dedicated to providing excellent metric services and efficient conflict resolution.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Senior Operations Administrator is a multi-talented Senior Operations Administrator who is consistently rewarded for planning and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Senior Operations Administrator with 2 years of successful project management and data analysis experience.

Accomplishments

  • Delivered on-time execution of large-scale regional expansion efforts, resulting in 27% increase in market coverage.
  • Implemented operational changes based on market trends, resulting in a 30% increase in revenue or operational output year-over-year.
  • Effectively managed multi-vendor relationships, securing negotiated savings of 45% through improved terms.
  • Reduced system downtime by transitioning to ServiceNow, achieving 36% improvement in system availability and reliability.
  • Identified and corrected bottlenecks within key operational processes, reducing turnaround time from 10 months to 5 months.
  • Partnered with key vendors to negotiate favorable terms, cutting procurement spend by $221,000 annually.
  • Ensured operational alignment with company goals by monitoring and enforcing compliance with process guidelines, reducing risks by 37%.
  • Developed and enforced new operational procedures that improved compliance with category, reducing fines and risks by 31%.
  • Collaborated with stakeholders across functions to enhance end-to-end supply chain processes, reducing overall costs by 40%.
  • Initiated cost-saving measures in vendor selection that led to $32,000 in annual savings without affecting service quality.

Affiliations

  • Consulting Services and Operations Management Association (CSOMA)
  • Association of Information Technology Professionals
  • Lions Club
  • Society of Human Resource Management
  • Project Management Institute (PMI)
  • Project Management Institute
  • Associate Member, International Association of Outsourcing Professionals (IAOP)
  • Certified Supply Chain Professional (CSCP) – Certification Course Participant
  • Lean Enterprise Institute
  • Association for Computing Machinery

Certifications

  • Certified Supply Chain Professional (CSCP) - 2024
  • ITIL Foundation Certification – 2015
  • CFA Institute Investment Foundations Certificate 2015
  • Associate in Risk Management (ARM) - 2023
  • ISO 9001:2015 Lead Auditor Certification 2022
  • PMP® (Project Management Professional) - 2021
  • Certified Professional Contracts Manager (CPCM) - 2020
  • APICS Certified in Logistics, Transportation and Distribution (CLTD) 2015
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – 2019
  • First Aid/CPR Certified

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