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Skills

  • Compliance with OSHA infection prevention guidelines
  • Collaboration with veterinary technicians and surgeons
  • Customer service and client relationship building
  • Prescription preparation and administration
  • Customer service
  • Discharge planning for hospitalized pets
  • Problem-solving in high-pressure veterinary settings
  • MS Office
  • Large animal field care experience
  • Diagnostic accuracy enhancement

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Administered medications to prevent infectious diseases.
  • Bathed and dipped dogs with process mange or parasitic infestations, as well as applying itch-relieving medications.
  • Transported Microsoft Excel to several months customer locations.
  • Achieved results within the first 7 months.
  • Achieved a 60% reduction in periodontal disease instances.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Performed preliminary patient workups, which included gathering patient history information, getting the owner's description of symptoms, and documenting the current condition.
  • Assessed and triaged over 13 emergency cases per day.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Accomplished Veterinary Student Extern with robust experience in daily animal treatment documentation, ensuring a 19% accuracy rate in medical records.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Costs were consistently reduced while profits were increased.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Animal behavior and wound care are two areas in which she excels.
  • Committed to excellence in providing compassionate end-of-life care.
  • Committed to the dogs' well-being and the owners' peace of mind.
  • Compassionate approach to supporting clients.
  • Client-focused Veterinary Student Extern with advanced skills in triaging emergencies, enhancing communication between staff, and ensuring critical patients receive prompt medical attention.
  • Assisted in over 15 dental procedures.

Accomplishments

  • Contributed to the design of post-op recovery plans, resulting in a 15% improvement in patient adherence to aftercare protocols.
  • Counseled clients on humane euthanasia procedures, ensuring compassionate service and increasing positive feedback scores by 28%.
  • Consulted with senior veterinarians regarding advanced diagnostic imaging practices, contributing to the timely diagnosis of complex health cases.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Suggested a new patient recall system that improved follow-up care engagement and increased repeat visits by 26% over 18 months.
  • Monitored vitals intraoperatively during initiative surgeries, ensuring anesthesia safety and helping to reduce adverse outcomes by 77%.
  • Shadowed senior veterinarians in advanced oncological treatments and assisted in facilitating 3 successful chemotherapy sessions.
  • Assisted doctors with post-operative patient monitoring via advanced medical equipment, improving recovery time by 58% compared to clinic standards.
  • Participated in community outreach veterinary programs delivering free vaccination services, achieving a service outreach total of 4 animals.
  • Conducted physical exams on companion animals, identifying early signs of disease and facilitating treatment, resulting in a 50% reduction in preventable conditions over 18 months.

Affiliations

  • American Marketing Association
  • National Association of Veterinary Technicians in America (NAVTA)
  • Student Veterinary Emergency and Rescue Team (SVERT)
  • Toastmasters
  • Society for Veterinary Medical Ethics (SVM)
  • American Association of Feline Practitioners (AAFP)
  • International Council of Nurses
  • The Association of Exotic Mammal Veterinarians (AEMV)
  • American Society of Safety Professionals
  • Project Management Institute

Certifications

  • Fear Free Certified Professional 2022 - Promoted stress-reducing techniques during patient care and enhanced animal welfare standards.
  • Certified Fear Free Professional Certification Level 2 2017 Brightline
  • International Veterinary Acupuncture Society (IVAS) Certification in Acupuncture 2023
  • Certified Canine Rehabilitation Practitioner (CCRP) 2015 - Specialized in animal rehabilitation techniques to improve post-operative recovery.
  • Veterinary Support Personnel Network (VSPN) Continuing Education Certification 2019 - Enhanced clinical communication and patient care skills.
  • SHRM Senior Certified Professional (SHRM-SCP)
  • American Association of Veterinary State Boards (AAVSB) RACE-Approved Continuing Education - Completed courses to maintain professional knowledge and clinical skills.
  • Ultrasound Diagnostic Proficiency Certification 2016 - Improved imaging skills for diagnostic accuracy in small animal cases.
  • Companion Animal Euthanasia Training Academy (CAETA) Advanced Knowledge Course 2016
  • Veterinary Client Relations Training 2020 - Completed comprehensive training on improving client satisfaction and retention.

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