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Skills

  • Cultural competence in healthcare
  • Multisite healthcare facility leadership
  • Profit improvements
  • Medicare and Medicaid reimbursement management
  • Occupancy strategies
  • Hospital and insurance claim management
  • Patient education and counseling
  • Hospital readmission reduction strategies
  • Healthcare marketing and community outreach
  • Interdisciplinary care coordination

Work Experiences

  • Created and updated HIPAA, OBRA, payroll and benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.
  • Developed and implemented emergency preparedness plans, ensuring the safety of 7+ residents and staff during critical incidents.
  • Developed and managed the annual budget of $16, ensuring operational solvency while increasing revenue streams through private pay and managed care partnerships.
  • Was in charge of all financial transactions as well as management functions.
  • Advocated for and secured funding for a new QuickBooks suite, successfully resulting in improved resident outcomes and community partnerships.
  • Directed a multi-year strategic plan aimed at improving quality of care, increasing CMS star ratings from 5 to 2 within 2019.
  • Prepared monthly financial reports for the board of directors, including income statements, balance sheets, and cash flow statements.
  • Achieved 78% improvement in audit scores.
  • Achieved a 65% reduction in confidentiality breaches.
  • Collaborated closely with external healthcare providers to reduce hospital readmissions by 53%, ensuring continuity of care and better outcomes for residents.

Summaries

  • Committed to providing the best possible care for patients and their families.
  • With 8 years of direct patient care experience, I am a dedicated Critical Care Registered Nurse.
  • Expert Billing Supervisor has a track record of running a department efficiently and accurately.
  • Hands-on training in all aspects of patient care, including advanced knowledge of electronic charting systems such as process.
  • Bilingual Certified Nursing Assistant with 14 years of tracheotomy care experience.
  • Proven leader with experience working in a team environment.
  • Professionally trained Licensed Nursing Home Administrator with experience providing high-quality culturally competent care to a diverse group of patients.
  • Professionally, she is known for being a strong advocate and communicator.
  • Immediate and individualized care is a strong suit of hers.
  • Medical Assistant who can easily adapt to changing environments and demands.

Accomplishments

  • Liaised
  • Documented and resolved process which led to procedure.
  • Collaborated
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Counseled
  • Awarded “Innovation Award.”
  • Instructed
  • Served
  • Patient Care: Ensured quality control through admissions, assessment, treatment, and referral for a broad range of patients. Treated patients suffering from trauma, acute chest pain, respiratory failure, and drug overdoses.
  • Assisted

Affiliations

  • Member, Dementia Action Alliance 2015 – 2016
  • Fellow, The Gerontological Society of America (GSA)
  • Association for Computing Machinery
  • Society for Post-Acute and Long-Term Care Medicine (AMDA)
  • Board of Examiners of Nursing Home Administrators (BENHA)
  • Hospital Re-Admissions Workgroup for Long-Term Care 2023 – 2016
  • American College of Health Care Administrators (ACHCA)
  • Association of Information Technology Professionals
  • Jaycees
  • Association for Supply Chain Management (APICS)

Certifications

  • CompTIA Security+
  • Certified Oncology Nurse
  • ANA Certified in School NP
  • CPR certified through American Heart Association
  • Holds current furnishing license
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • Certified in Diabetes Management
  • Microsoft Certified Systems Engineer (MCSE)

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