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Skills

  • Team management
  • Cross-functional team collaboration
  • Organization
  • Performance testing
  • Budget management and cost reduction
  • Process improvement
  • Electrical and power systems knowledge
  • Maintenance scheduling and coordination
  • Emergency failover strategy development
  • Advanced knowledge of RF propagation

Work Experiences

  • Effectively communicated with vendors in order to determine pricing and technical specifications for available hardware, software, and services.
  • User support activities, such as system problems, corrective actions, resolution status, and completed equipment installations, were meticulously documented.
  • Collaborated with RF planners to ensure BTS placements supported long-term coverage goals, improving network rollout efficiency by 62%.
  • Deployed 15 additional BTS units.
  • Achieved a 47% decline in technical errors.
  • Cut response time to technical issues by 15 hours.
  • Analyzed key performance indicators (KPIs).
  • Read, understood, and followed written instructions to the letter.
  • Used ServiceNow to prepare and evaluate network diagrams, floor plans, and site configurations for both new and existing facilities.
  • Achieved 2024 without major service disruptions.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • BTS Engineer with 2 years of successful performance reporting and project management experience.
  • Committed to staying at the forefront of BTS technologies, with a track record of leading successful deployments of 17 new BTS units in Denver.
  • Adept at handling BTS-related technical issues.
  • Achieved a 62% increase in network reliability.
  • Collaborative problem solver.
  • A capable team player who can work with little to no supervision.
  • Consistently integrates new technical solutions to streamline BTS processes, reducing upgrade-related disruptions and improving network stability by 25%.
  • Troubleshooting and installing framework and process products for a wide range of clients.
  • Consistently delivered measurable improvements in reliability.

Accomplishments

  • Performed preventive maintenance across BTS sites leading to a 23% improvement in network reliability in the the Southwest area.
  • Collaborated with local authorities and stakeholders to obtain regulatory approvals for BTS installations, contributing to 85% reduction in project delays.
  • Optimized site planning for 7 BTS nodes, contributing to a 67% overall increase in signal strength across risk assessment.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Troubleshot and resolved site-specific BTS issues using HubSpot, which minimized downtime by 60% and improved network efficiency.
  • Reduced network outage duration by 70% through prompt troubleshooting and proactive maintenance techniques using QuickBooks.
  • Negotiated service agreements with vendors to maintain BTS units, reducing operational expenses by $17 over the past 2015.
  • Led BTS expansion in geographically challenging areas, enhancing network coverage by 76% and enabling 7 new customer connections.
  • Developed predictive maintenance plans for nearly 3 BTS towers, extending equipment life by 82%.
  • Supported the rollout of LTE, 3G, and 4G BTS systems by providing technical input that improved deployment time by 63%.

Affiliations

  • Electrical Engineering Honor Society (Eta Kappa Nu)
  • National Association of Tower Erectors (NATE)
  • Society for the Advancement of Communication Infrastructure
  • Freemason
  • Global System for Mobile Communications Association (GSMA)
  • Society of Human Resource Management
  • Assistant Operator Certification through process
  • American Society of Safety Professionals
  • Association for Computing Machinery (ACM) – Special Interest Group on Communications
  • Project Management Institute (PMI) - Telecom Special Interest Group

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • Basic BTS Installation and Commissioning Certification
  • Telecommunications Fundamentals Certification
  • Mobile Network Transmission and Reception Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Telecommunications Network Specialist (CTNS)
  • 5G NR Technical Fundamentals Certification
  • ServSafe
  • Certified Wireless Network Administrator (CWNA)

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