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Skills

  • MS Office
  • Facilities maintenance
  • Operational improvement
  • Work orders
  • Attention to detail
  • Documentation of cleaning procedures
  • Conflict resolution
  • Complaint resolution
  • Client relationship management
  • Customer satisfaction improvement

Work Experiences

  • Adjusted cleaning routes.
  • Assured adherence to client cleanliness standards.
  • Meticulously dusted all of the furniture and fixtures.
  • Files, desktops, office glass, partitions, doors, and walls were all washed and spot-cleaned.
  • Achieved a method certification from system.
  • Achieved faster turnaround times on daily tasks.
  • Conducted quality control reviews on team performance.
  • Kept the restrooms clean, stocked, and well-maintained for both staff and visitors.
  • Applied expert knowledge of QuickBooks cleaning agents to sanitize 16 business office suites, reducing bacteria levels by 28% according to 2018 post-cleaning audit results.
  • Achieved 59% compliance with OSHA cleaning standards.

Summaries

  • Business Cleaner with 9 years of successful stakeholder engagement and strategic planning experience.
  • Team-oriented, punctual, and conscientious.
  • Professional with a positive attitude who is available to work a variety of hours.
  • Achieved consistent positive health inspection scores.
  • Offering 11 years of experience cleaning rooms, supervising laundry, and keeping an eye on the grounds for general maintenance.
  • Adhered to strict sanitation protocols.
  • Dedicated Business Cleaner who is responsible for the cleanliness and upkeep of various facilities and rooms in procedure and metric facilities.
  • Business Cleaner deeply engaged in inventory management, ensuring critical cleaning supplies remain fully stocked while minimizing excess ordering and budget overwrites.
  • Maintains a professional demeanor while providing consistent, high-quality service.
  • Achieved exceptional sanitation results in 2018.

Accomplishments

  • Managed high-touch/high-risk area sanitation, including healthcare environments and food service spaces, ensuring compliance with contamination prevention standards.
  • Consistently achieved a 38% rating for cleanliness in post-cleaning audits as part of annual third-party inspections.
  • Resolved product issue through consumer testing.
  • Proficiently utilized chemical agents by applying expert knowledge of QuickBooks to deep clean and disinfect 5 business suites.
  • Transformed sanitation routines by applying effective cleaning strategies, achieving a 85% reduction in safety hazards such as slippery floors.
  • Reduced waste and optimized cleaning supply use by 27% via implementation of inventory control systems for cleaning materials and chemicals.
  • Revitalized office aesthetics by applying cutting-edge floor buffing techniques, which led to an improvement in overall client retention.
  • Successfully implemented eco-friendly cleaning alternatives, reducing the environmental impact of the facility’s sanitation processes by 47%.
  • Led the sanitation team through comprehensive training programs that improved safety protocol adherence and increased productivity by 59%.
  • Led COVID-19 deep-cleaning initiatives for 9 sites, ensuring compliance with public health guidelines and boosting staff morale.

Affiliations

  • Green Clean Institute Certified Technician
  • National Association of Social Workers
  • Janitorial Store - Cleaning Business Academy
  • Building Service Contractors Association International (BSCAI)
  • International Facility Management Association (IFMA)
  • Association for Computing Machinery
  • Certified Green Janitor through the Green Janitor Education Program (GJEP)
  • Society of Human Resource Management
  • National Floor Safety Institute (NFSI) Slip-and-Fall Prevention Certification
  • Lions Club

Certifications

  • Certified Green Cleaner – 2023, Ironclad Systems
  • CompTIA Network+
  • Certified Public Accountant
  • Workplace Hazardous Materials Information System (WHMIS Certification) – 2022
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Global Biorisk Advisory Council (GBAC) STAR Certification – ISSA, 2021
  • Certified Public Accountant (CPA)
  • Janitorial Safety Awareness Certification – 2024, Chicago
  • Microfiber and Sustainable Practices Certification – Beacon Labs, 2024

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