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Skills

  • Product development
  • Coaching and mentoring
  • Cost reduction through process improvement
  • Budget development
  • Supervision
  • Delegation
  • Effective leader
  • Customer service
  • Sales forecasting
  • Data-driven merchandising strategies

Work Experiences

  • Achieved a 15% increase in quarterly EBITDA.
  • Meticulously reported issues to higher management, which resulted in framework.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Worked directly with management, West Coast Regional Managers, and the program department to brainstorm, discuss strategy, and mitigate category issues.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Kept track of employee attendance and punctuality, quickly addressing repeat issues to avoid long-term habits.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Used cross-functional collaboration and client relations to cultivate and strengthen long-term client relationships.
  • Researched current trends in order to add new merchandise to the product line and increase sales revenue $5.

Summaries

  • Develop strategic business partnerships and relationships.
  • Customer-focused General Manager with 16 years of experience who is committed to expanding performance reporting and workflow optimization.
  • Professional with exceptional sales, cross-functional collaboration, and budget management abilities.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • With 16 years of experience planning, leading, and improving budget management functions, I am an enthusiastic leader.
  • West Coast Regional Manager is a multi-talented West Coast Regional Manager who is consistently rewarded for planning and operational improvements.
  • Offering performance reporting and strategic planning, meticulous leader and strategic planner with broad managerial acumen.
  • Dedicated to providing excellent category services and efficient conflict resolution.
  • Achieved $8 in cost reductions.
  • Strong track record of developing precise and targeted business operations plans, managing initiative areas, evaluating performance, and implementing change.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Established weekly performance review meetings with cross-functional teams, leading to a 39% improvement in the resolution of operational issues.
  • Managed the upgrade of key warehouse technologies at 3 locations, which reduced inventory discrepancies by 43% and improved order accuracy.
  • Designed and implemented a regional sales forecast model in Microsoft Excel, improving prediction accuracy by 19% across all West Coast operations.
  • Collaborated with team of 5 in the development of method.
  • Restructured the West Coast operational budget, enabling a 46% reduction in unnecessary expenditures while maintaining high service levels.
  • Developed and conducted market analysis for West Coast operations, identifying opportunities to increase market penetration by 43%.
  • Created and executed comprehensive operational audits, delivering $3 in savings through the identification of non-value-added activities.
  • Renegotiated local supply agreements, securing savings of $2 annually through stronger stakeholder relationships and greater supplier accountability.

Affiliations

  • West Coast Women's Business Council (WBEC-West) - Corporate Member
  • Certified Franchise Executive (CFE) Program
  • California Business Education Association (CBEA)
  • Certified Sales Leadership Professional (CSLP)
  • National Association of Sales Professionals (NASP)
  • Professional Association of Sales and Marketing Executives (PASME)
  • West Coast Innovation and Entrepreneurship Forum
  • Association for Computing Machinery
  • Business Improvement District Phoenix - Leadership Role
  • Operations Management Institute (OMI) - West Coast Chapter

Certifications

  • CompTIA Network+
  • Salesforce
  • Territory Management and Growth Certification - Harbor & Co.
  • Advanced Certification in Strategic Sourcing and Procurement - Meridian
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • Tableau Desktop Specialist - Tableau
  • Certified in Logistics, Transportation, and Distribution (CLTD) – APICS
  • Certified Public Accountant (CPA)
  • Certified Public Accountant

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