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Skills

  • OSHA safety standards adherence
  • Business Strategy
  • Computerized orthodontic case management software
  • Dental office administration
  • HIPAA-compliant patient record management
  • Clinical team leadership and supervision
  • Continuous improvement in clinic operations
  • Excellent teamwork and interpersonal communication
  • Data entry
  • Orthodontic treatment plan coordination

Work Experiences

  • Created bitewing, panoramic, and periapical radiological images to help the dentist identify cavities, decay, and problem areas that needed to be addressed.
  • By taking the patients' blood pressure, temperature, and pulse, I was able to measure and record vital statistics.
  • Alleviated concerns.
  • Achieved Six Sigma to enhance clinical competencies.
  • Conducted training on tray setups.
  • Handled administrative tasks such as scheduling appointments and making follow-up calls.
  • Calibrated for each patient’s specific treatment requirements.
  • Cleaned and sterilized tools and equipment in preparation for patient treatment, streamlined and improved.
  • Created dental impressions, opposing models, and study casts to make crowns, bridges, and other dental prosthetics.
  • Assisted in placing separators and spacers.

Summaries

  • Resourceful Dental Assistant with 3 years of expertise using teamwork and communication to drive outstanding patient care. Efficient when prepping exam rooms and sterilizing tools and equipment using standard infection control procedures. Resolves problems and handles issues quickly while following protocols.
  • 9 years of experience as a Dental Assistant in quality assurance.
  • Achieved 69% better outcomes for follow-up appointments.
  • Provide initiative certification and extensive support experience for patients and Orthodontic Assistants.
  • When recording patient information, staging equipment, and tools for procedures, workflow optimization and client relations should be done in a systematic manner.
  • By facilitating exam room turnovers, preparing patients for examinations, and educating patients on oral hygiene and care, they were successful in maintaining patient flows.
  • High adaptability and problem-solving abilities.
  • Extensive experience taking and developing x-rays, as well as instructing patients on how to care for dental appliances.
  • Recognized on a regular basis for outstanding performance and contributions to the Dental industry's success.
  • Strengths in data analysis and quality assurance backed up by Dental training.

Accomplishments

  • Collaborated closely with orthodontist during complex procedures, providing seamless chairside assistance that improved operating efficiency by 39%.
  • Reduced patient discomfort post-procedure by providing accurate and clear post-care instructions, resulting in a 61% decrease in patient follow-up calls.
  • Streamlined clinic processes by introducing a digital appointment reminder system, improving patient attendance by 64%.
  • Assessed incoming patient records to prepare for complex treatment plans, contributing to a more comprehensive understanding of orthodontic needs.
  • Recognized for collaborating with a team of 9 to improve patient satisfaction metrics, leading to a 44% increase in positive feedback.
  • Served as the primary liaison with patients who preferred communication in German, improving the clinic's rapport with non-English-speaking patients.
  • Proactively handled orthodontic emergencies such as broken brackets and loose wires, reducing patient treatment interruptions by 38%.
  • Helped launch a new orthodontic software system that reduced appointment scheduling errors by 36%.
  • Resolved product issue through consumer testing.
  • Utilized SAP to upload and update digital x-rays, contributing to a 30% faster diagnostic process for the orthodontist.

Affiliations

  • American Board of Orthodontics – Certified Orthodontic Assistant
  • Jaycees
  • Junior Orthodontic Assistant Mentor Program
  • Certified Orthodontic Clinician Program (Advanced Orthodontics Certification)
  • Toastmasters
  • Association of Information Technology Professionals
  • Continuing education with Dental Board for 2015
  • Volunteer at system's Orthodontic Unit
  • International Council of Nurses
  • Lions Club

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Expanded Functions Dental Assistant (EFDA) Certification – standard
  • Dental Terminology & Charting Abilities – program
  • CompTIA Security+
  • Remote Treatment Monitoring Software Training – Asana
  • Fluoride Application Certification – method
  • Coronal Polishing Certification – initiative Board
  • Dental Anesthesia Assistant National Certification (DAANCE)
  • Orthodontic Technologist Certification – Brightline
  • Patient-Specific Equipment Sterilization Guidelines Certification

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