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Skills

  • Security systems
  • B2B and B2C sales
  • Operational improvement
  • First Aid/CPR
  • Process improvement
  • Communications
  • Sales closing
  • Pipeline management
  • Promotional planning
  • Customer needs assessment

Work Experiences

  • Established and serviced 15 accounts in my assigned territory.
  • Acquired 4 new clients.
  • Met with store managers to discuss product requirements, sales targets, and ways to increase sales.
  • Built professional client relationships by asking the right questions, identifying needs, and providing useful product information.
  • Increased repeat business by 14% by providing superior customer service.
  • Forecasted sales for various accounts and managed inventory to ensure that each location had enough products.
  • Increased the reach of my branding initiatives by coordinating annual events.
  • Increased productivity by 8% working closely with cross-functional team members.
  • Exceeded sales goals using consultative sales skills and effectively explaining programs and services to generate interest.
  • Achieved Excellence Award for surpassing sales quotas for nine consecutive quarters, becoming the top sales performer in the the Midwest region.

Summaries

  • Expert in the use of system CRM software and lead optimization.
  • Commended for creative and resourceful approaches to attracting new customers and achieving method and procedure goals.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Sales representative with a track record of identifying and converting leads.
  • Maintained consistent customer and revenue growth leveraging strong networking and prospecting skills.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Team leadership in initiative settings and strategic planning in data analysis settings.
  • Strong technical skills and experience in stakeholder engagement.
  • Proven ability to convert leads into customers, service accounts, and keep sales numbers competitive.
  • Medical Sales Consultant and team leader with 6 years of experience in category settings.

Accomplishments

  • Implemented a hospital-targeted educational series on new QuickBooks, leading to a 47% increase in product adoption within the past year.
  • Received Employee of the Year for raising annual sales by 35% in the the West Coast territory through strategic account development and new customer acquisition.
  • Leveraged CRM data analysis to identify high-return accounts and executed targeted sales campaigns that boosted revenue by $15 quarterly.
  • Expanded a customer base across 4 regions that resulted in a 25% growth in market share and contributed significantly to the framework's national performance.
  • Guided the implementation of Salesforce CRM, enhancing team productivity by reducing response time by 70% and improving lead tracking.
  • Identified emerging market trends for QuickBooks, enabling the team to introduce new value propositions that contributed to a 28% boost in overall revenue.
  • Facilitated the introduction of QuickBooks across 6 states, securing repeat business from 17 hospital systems within the first the past year.
  • Led a cross-functional team responsible for developing a regional sales strategy that reduced prospecting time by 40% and increased sales conversion rates by 38%.
  • Implemented and maintained post-sales support to ensure long-term relationships, resulting in a 52% increase in customer lifetime value.
  • Created and executed a data-supported account-based marketing plan that led to the closure of $15 in net new revenue from key accounts in 2019.

Affiliations

  • Member, Medical Device & Diagnostic Industry (MD+DI) Network, 2024-Present
  • Certified Salesforce Administrator, method, 2022
  • Affiliate, National Association of Specialty Pharmacy (NASP), 2015-Present
  • Member, Healthcare Businesswomen's Association (HBA), 2022-Present
  • Presenter, Medical Device Sales & Strategy Symposium, 2022
  • Advisory Panel Member, National Association for GPO Relations, 2015-Present
  • Member, National Pharmaceutical Representatives Association (NPRA), 2016-Present
  • Volunteer, Continuing Medical Education Event Coordinator, Vantage, 2017
  • Associate, National Association of Medical Sales Representatives (NAMSR), 2024-Present
  • Member, Medical Science Liaison Society (MSLS), 2020-Present

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cedars-Sinai Advanced Certificate in Healthcare Sales
  • Advanced Healthcare Sales Strategies Certification (AHSSC)
  • Certified Medical Device Sales Representative (CMDSR)
  • Certified Business Analysis Professional (CBAP)
  • Certified Contract Negotiator (CCN) - National Contract Management Association (NCMA)
  • First Aid/CPR
  • Certified Sales Leadership Professional (CSLP)
  • American Academy of Financial Management (AAFM)
  • Cisco Certified Network Associate (CCNA)

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