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Skills

  • Continuous Improvement Initiatives
  • Audit preparation and compliance
  • Operational improvement
  • Problem resolution
  • Employee communication strategy for benefits
  • Benchmark research on benefits trends
  • Employee benefits education and training
  • Regulatory compliance
  • Benefits budget management
  • Error reduction in benefits filings

Work Experiences

  • Answered 3 calls per three years to help customers with their questions and concerns.
  • Assessed health savings accounts.
  • Provided targeted advice on issues such as applicable employment regulations, compensation strategies, and internal systems to assist businesses in modernizing antiquated or ineffective practices.
  • Built relationships with benefits vendors.
  • Achieved 50% higher participation in insurance options.
  • Collaborated with initiative customers to determine their needs and deliver program service.
  • Administered ACA benefits.
  • Updated personnel handbooks and individual records to keep the files accurate and detailed.
  • Administered FMLA benefits.
  • Achieved zero employee escalations.

Summaries

  • Achieved savings of $11 for the organization.
  • Boosted employee engagement.
  • Adept at leading cross-functional teams.
  • Human Resources systems, compensation strategies, and benefit packages are all familiar to me.
  • Achieved a 42% decrease in insurance claims.
  • Adept at using post-enrollment surveys.
  • Decreased HR inquiries by 51%.
  • Dedicated Employee Benefits Specialist.
  • Analytical professional skilled in preparing detailed benefits reports.
  • Clear understanding of process improvement and project management as well as performance reporting training.

Accomplishments

  • Enhanced financial wellness workshops, increasing employees' contribution rates to HSAs by 74%.
  • Created a personalized communication strategy to optimize employee engagement, increasing participation in the company’s 401(k) plan by 44%.
  • Educated employees on healthcare, wellness, and retirement benefits, leading to a 63% increase in utilization of flexible spending accounts.
  • Collaborated with finance and accounting teams, successfully balancing the benefits budget and freeing up an additional $3 for employee incentives.
  • Collaborated with team of 17 in the development of standard.
  • Managed benefits vendor relationships ensuring on-time renewals of insurance contracts, keeping premiums within 68% under the projected budget.
  • Partnered with 7 third-party vendors to implement a tailored benefits package, resulting in a 67% decrease in employee turnover.
  • Conducted benefit program benchmarking against 10 competitors, leading to the implementation of a more cost-effective plan that saved $8.
  • Identified potential issues with the current benefits structure, preventing 11 incidents of regulatory non-compliance and penalties.
  • Delivered ongoing benefits education sessions, helping employees save $11 annually in healthcare costs through smarter plan utilization.

Affiliations

  • National Institute of Pension Administrators (NIPA)
  • American Society for Healthcare Human Resources Administration (ASHHRA)
  • HR Certification Institute (HRCI)
  • National Business Group on Health (NBGH)
  • National Association of Social Workers
  • Association for Computing Machinery
  • Health Plan Alliance Membership
  • Benefits Compliance Certification from International Foundation of Employee Benefit Plans
  • National Human Resources Association Membership
  • Freemason

Certifications

  • CompTIA Security+
  • Certified Professional in Healthcare Quality (CPHQ)
  • Human Resource Information Professional (HRIP)
  • Certified Professional Disability Management Specialist (CPDMS)
  • Diversity, Equity & Inclusion in HR Certificate framework
  • Group Benefits Associate (GBA)
  • Professional in Human Resources (PHR)
  • Fundamentals of Employee Benefit Programs (FEBS)
  • Certified Public Accountant (CPA)
  • Certified Financial Planner (CFP)

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