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Skills

  • Cognitive development in language instruction
  • Customer service
  • Budgets
  • Adaptive teaching methodologies for visual learners
  • MS Office
  • Speech and hearing evaluation
  • Framework equipment
  • American Sign Language (ASL) fluency
  • Instructional design for diverse learning styles
  • Deaf Culture awareness

Work Experiences

  • Achieved certification for students in the first two years.
  • Answered 2 calls per three years to help customers with their questions and concerns.
  • Achieved 30% proficiency gain among students.
  • Looked for industry trends on social media and through online sources.
  • Certified 6 students in 2018 for ASL proficiency.
  • Championed the introduction of ASL into the curriculum.
  • Oversaw the delivery of process project by procedure team, which resulted in metric.
  • Collaborated with tech teams to enhance the accessibility of SAP for deaf users, resulting in an increase of ASL features used by 67%.
  • Accelerated language milestones for 65% of participants.
  • Achieved a 36% rise in attendance.

Summaries

  • Created engaging instruction for modern learners.
  • Achieved a 29% adoption rate.
  • Created innovative ASL learning aids.
  • Costs were consistently reduced while profits were increased.
  • Contributed to a 42% increase in learning retention.
  • Contributed to a 66% improvement in inclusive communication.
  • Achieved high ASL certification pass rates.
  • Experienced with process and procedure issues, with a focus on standard patients.
  • Bridged communication gaps.
  • Created interactive, hands-on workshops for professionals.

Accomplishments

  • Developed plans for individualized student assessments, which successfully focused on the adaptive needs of system.
  • Assessed student performance regularly and provided enhanced, customized feedback resulting in a 81% improvement in proficiency over three years.
  • Introduced interactive technology platforms such as Asana into ASL lessons, resulting in a more engaging learning environment for over 14 students.
  • Mentored a group of 5 beginner ASL learners, aiding in the passing of ITIL on the first attempt with an 55% success rate.
  • Liaised with teachers, students, and families to ensure consistent skill development throughout the past year-long ASL programs, resulting in a 73% increase in student engagement.
  • Provided feedback to the faculty on revising the ASL instruction methodology, which was reflected in school policy updates implemented in two years.
  • Led bi-monthly professional development workshops on ASL instructional techniques, attended by 13 faculty members.
  • Participated in regional ASL education conferences as a speaker, contributing insights on effective curriculum design for category students.
  • Streamlined communication between deaf and hearing staff in academic settings by introducing ASL-specific workshops with completion rates of 69%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Inclusive Education Research Network (IERN)
  • National Deaf Education Partnership (NDEP)
  • Association of College Educators – Deaf & Hard of Hearing (ACE-DHH)
  • Council on Education of the Deaf (CED)
  • National Technical Institute for the Deaf (NTID)
  • American Marketing Association
  • State Board of Education Special Needs Division North Carolina
  • World Association of Sign Language Interpreters (WASLI)
  • National Council on Independent Living (NCIL)
  • Deaf and Hard of Hearing Educational Services Advisory Committee

Certifications

  • National Association of the Deaf (NAD) Interpreter Certification
  • Advanced Certificate in ASL-English Interpretation
  • Cisco Certified Network Associate (CCNA)
  • Certified Psychological Linguist for the Deaf (CPLD)
  • Apple Certified Associate (ACA)
  • CompTIA Network+
  • Certificate in Cultural Competency for Deaf Consumers
  • Certified American Sign Language Instructor (CASLI)
  • Interpreter Training Program (ITP) Completion Certificate
  • Certified Inclusivity Communications Specialist (CICS)

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