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Skills

  • First Aid/CPR
  • Emergency repair response
  • Advanced Troubleshooting Techniques
  • Regulatory compliance
  • Team management
  • Electrical work
  • Business operations
  • Customer service
  • ERP Software for maintenance tracking (Adobe Creative Suite)
  • Equipment monitoring

Work Experiences

  • Specialized in repairing Harbor & Co. Equipment, but I also learned the ins and outs of a variety of other manufacturers' products.
  • Completed complex maintenance repairs on category equipment.
  • Achieved President's Club.
  • Communicated effectively with non-technical clients.
  • Articulated complex repair procedures clearly.
  • Achieved a 62% improvement in team performance.
  • Avoided project delays.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Awarded Innovation Award for high customer satisfaction.

Summaries

  • Taking on a new challenging role with a growing company.
  • Committed team leader with the ability to guide, train, and mentor colleagues. Helped lead a team of 18 technicians to refurbish critical metric machinery ahead of schedule by two weeks.
  • Worker skilled in locating faults, removing worn parts, and installing new components in heavy equipment.
  • Awarded Excellence Award for highest customer satisfaction rating.
  • Clear understanding of budget management and project management as well as data analysis training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborated seamlessly with engineers and stakeholders.
  • Troubleshooting and diagnosing framework, program, and category issues with heavy equipment and machinery is one of my strong suits.
  • Achieved highest customer satisfaction rating across 2021.
  • Consistently delivered repairs.

Accomplishments

  • Developed a cross-training program for team members on welding and fabrication, enhancing team versatility and reducing downtime associated with specialized repairs.
  • Led the training of junior technicians on repair procedures for hydraulic systems, improving departmental knowledge retention by 44%.
  • Streamlined the inventory of spare parts, reducing repair wait times by 18 hours and improving cost efficiency by 6 annually.
  • Conducted inspections and repairs on hydraulic and pneumatic systems, increasing operational efficiency and reducing energy usage by 17.
  • Completed a major overhauling and calibration of initiative equipment, extending the lifespan of machines by 16 years.
  • Successfully passed external safety and compliance audits for critical machinery, achieving a Lean recognition from method in 2024.
  • Implemented predictive maintenance techniques such as vibration analysis and thermal imaging, achieving an equipment failure reduction of 51%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in the integration of new technology, training team members on safe usage and proper maintenance, leading to a seamless equipment transition.
  • Collaborated with team of 8 in the development of process.

Affiliations

  • American Rental Association (ARA)
  • Certified Manufacturing Engineering Technician (CMET)
  • Technical Rescue Association of Denver
  • Fabricators & Manufacturers Association, International (FMA)
  • International Fluid Power Society (IFPS)
  • Society of Maintenance & Reliability Professionals (SMRP)
  • Society for Protective Coatings (SSPC)
  • Professional Aviation Maintenance Association (PAMA)
  • National Institute for Automotive Service Excellence (ASE) Certification
  • National Center for Construction Education & Research (NCCER)

Certifications

  • Certified Maintenance and Reliability Technician (CMRT) - Northwind
  • CompTIA Network+
  • Certified Equipment Reliability Professional (CERP) - 2020
  • PLC Programming Certification program - Cedar Works
  • Certified Public Accountant
  • Certified Pump Systems Operator (CPSO) - Brightline
  • Google Certified Professional Cloud Architect
  • Electrical Safety High Voltage Certification - Meridian
  • Forklift Safety and Maintenance Certification - Denver
  • CompTIA A+ Certification - Harbor & Co.

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