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Skills

  • Conflict resolution facilitation
  • First Aid/CPR
  • Organization
  • Absenteeism reduction strategies
  • Employee onboarding program creation
  • Problem resolution
  • Presentation design
  • Employee records management
  • Benefits package negotiation
  • Training needs analysis

Work Experiences

  • Aligned policies and standardized practices.
  • Achieved Employee of the Year for community engagement.
  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Kept accurate, current, and compliant financial records by monitoring and addressing variances.
  • Boosted skill competency ratings by 53%.
  • Was in charge of method files and records for 16 clients, as well as following security procedures to prevent data breaches and misuse.
  • Championed a corporate volunteer program for Portland, helping the company achieve Excellence Award for community engagement.
  • Achieved reduction in turnover in 2018.
  • Contributed to a 28% improvement in workforce retention.
  • Automated the employee exit process.

Summaries

  • With 3 years of Miscellaneous experience, I am a well-organized Administrative professional with excellent multitasking abilities.
  • Strengths in risk assessment and vendor management backed up by Miscellaneous training.
  • Meticulous Human Resources Office Manager capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using HubSpot.
  • Achieved 15% completion rates in performance reviews, ensuring leadership remained engaged with employee development across departments.
  • Accomplished HR professional.
  • Achieved a 50% improvement in employee performance metrics.
  • Highly skilled in stakeholder engagement terminology, as well as departmental payroll, budgeting, and AP/AR activities.
  • Looking for a management position with a company in the Miscellaneous sector.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Human Resources Office Manager with 5 years of successful stakeholder engagement and risk assessment experience.

Accomplishments

  • Developed and launched mentorship and cross-training programs, improving skill diversity and internal promotion rates by 30%.
  • Resolved product issue through consumer testing.
  • Collaborated with senior management to design a flexible employee benefits program, increasing employee satisfaction scores by 18% year-over-year.
  • Revised HR communications workflows, improving response times to employee concerns or questions by 40% and reducing HR service requests by 30%.
  • Collaborated with team of 3 in the development of program.
  • Collaborated with compliance teams to ensure company adherence to FMLA, ADA, and EEOC regulations, successfully passing 3 external audits over the past year.
  • Facilitated performance review processes, ensuring 26% of workforce received comprehensive feedback and development plans, completed on time.
  • Initiated a wellness program that resulted in a 81% reduction in absenteeism and a 26% improvement in overall employee health outcomes.
  • Reduced operational costs by negotiating with office supply vendors and streamlining procurement processes, resulting in an annual saving of $18.
  • Successfully managed the recruitment process for 18 roles, achieving time-to-hire targets of 4 days while maintaining high candidate satisfaction.

Affiliations

  • International Association of Administrative Professionals
  • Chartered Institute of Personnel and Development (CIPD) - Denver Chapter
  • Certified Employee Benefits Specialist (CEBS) Community
  • Member of the Corporate Leadership Council
  • American Medical Informatics Association
  • People Analytics & Future of Work Conference attendee 2016
  • Association for Computing Machinery
  • HR Certification Institute (HRCI) member
  • Board of Certification for Professional Ergonomics (BCPE)
  • HR Technologist community contributor

Certifications

  • Project Management Professional (PMP)
  • Certified Training and Development Professional (CTDP) - Cedar Works
  • Human Resource Law: Compliance and Dispute Resolution - Meridian
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • ISO 9001: Employee Records Compliance Management Certification - 2020
  • Society for Human Resource Management Certified Professional (SHRM-CP) – 2022
  • Professional Certificate in Leadership & Management Development - Vantage
  • Senior Professional in Human Resources (SPHR) Certification - 2017
  • Google Certified Professional Cloud Architect

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