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Skills

  • MS Office
  • Conviction rate optimization
  • Team management
  • Criminal law knowledge
  • First Aid/CPR
  • Team building
  • Emergency response coordination
  • Communication protocol design
  • Administrative and Logistical Planning
  • Regulatory compliance

Work Experiences

  • Created a collaborative relationship with social services to better address mental health issues in arrest cases, leading to a 29% reduction in repeat offenses.
  • Achieved reduction within two years.
  • Achieved a 38% reduction in force reliance.
  • Developed a shift scheduling system.
  • Coordinated with local, state, and federal regulatory agencies to expedite the completion of the investigation.
  • Gave expert testimony in court to support 13 criminal cases per one year.
  • Coordinated support services.
  • Avoided serious injuries or damage at Atlanta.
  • Developed and instituted a shift scheduling system that reduced overtime costs by $5 annually while maintaining optimal coverage.
  • Coordinated multi-jurisdictional law enforcement operations in 2016, successfully executing over 17 high-risk warrants.

Summaries

  • Law Enforcement Desk Sergeant with 8 years of successful process improvement and strategic planning experience.
  • Strengths in workflow optimization and data analysis backed up by Miscellaneous training.
  • Within Miscellaneous, senior Law Enforcement Desk Sergeant and outstanding performer in client relations and team leadership.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 68% improvement in investigative outcomes.
  • Contributed to public safety during major events.
  • Over 8 years of progressive law enforcement experience as a dedicated Law Enforcement Desk Sergeant.
  • Achieved a 80% reduction in backlog.
  • Achieved a 81% improvement in conviction rate.
  • Achieved a 78% boost in operational efficiency.

Accomplishments

  • Collaborated with team of 8 in the development of metric.
  • Conducted internal audits of evidence lockers and storage systems, achieving a 29% improvement in chain of custody procedures.
  • Resolved product issue through consumer testing.
  • Trained staff to properly handle hazardous materials during forensic investigation processes, reducing cross-contamination by 47%.
  • Proposed department-wide changes to file storage systems, improving retrieval times for ongoing cases by 77%.
  • Trained officers in the use of standard, significantly improving case documentation accuracy and efficiency.
  • Established relationships with local media to ensure timely and accurate reporting of public safety events, enhancing public trust.
  • Provided mentorship and guidance during officer training, increasing officer retention rates by 82%.
  • Monitored surveillance systems, leading to the identification and arrest of 11 suspects in ongoing criminal investigations.
  • Optimized shift scheduling using Jira, resulting in a 83% increase in coverage during peak crime hours.

Affiliations

  • Society for Evidence-based Policing USA (SEBP-USA)
  • Academy of Certified Portfolio and Case Managers in Law Enforcement
  • International Association of Administrative Professionals
  • National Association of Social Workers
  • Community Police Men’s Civic Organization
  • Rotary International
  • National Law Enforcement Exploring Program Mentor
  • American Medical Informatics Association
  • Project Management Institute
  • Association of Information Technology Professionals

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • National Tactical Training Officer Certification
  • Advanced Law Enforcement Rapid Response Training (ALERRT) - Level II
  • Certified Public Accountant
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)
  • FBI’s National Academy Certification
  • Traffic Incident Management Responder Certification
  • Advanced School of Policing Certification
  • Criminal Intelligence Analyst Certification

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