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Skills

  • User interface understanding
  • Familiar with account coding
  • Procedure equipment
  • Product testing
  • Business Development
  • Customer Relationship Management (CRM)
  • Food preparation
  • Strong verbal communication
  • Standard operating procedure development
  • Reporting familiarity

Work Experiences

  • Met deadlines by proactively managing individual and team tasks and implementing system processes.
  • Quickly identified problems and alerted Department Coordinator to any potential project delays.
  • Won
  • Recommendation
  • Used QuickBooks to accurately enter data into a batch ticketing system.
  • Made a proposal
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • On-site training was provided by me.
  • Managed

Summaries

  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Professional with over 3 years of experience in project management and process improvement initiatives across the enterprise.
  • Determined sales and marketing professional with 15 years of experience in category industry.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Highly skilled at building and leading high-performance teams that focus on meeting and exceeding business goals.
  • Problem-solving and creative decision-making are skills that a logical Department Coordinator possesses.
  • Articulate
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Versatile
  • Focused on customer service

Accomplishments

  • Developed and maintained relationships with top-tier vendors, achieving consistent delivery performance and renegotiating for a 55% lower contract rate.
  • Drafted and edited official departmental documentation to comply with audit protocols, passing subsequent audits with zero discrepancies.
  • Managed inventory lifecycle and optimized supply levels, reducing excess materials and saving 37% in procurement costs.
  • Overhauled departmental filing systems and implemented a digital solution that improved information retrieval times by 33%.
  • Led the coordination and scheduling of meetings with senior leadership to align department strategy, resulting in a 61% improvement in goal achievement.
  • Implemented cross-departmental project management tools which increased team collaboration efficiency by 61% during high-priority projects.
  • Led the deployment of a new process system, improving tracking of client data and reducing input errors by 64%.
  • Conducted post-project performance evaluations, using the feedback to increase team productivity by 74% on future initiatives.
  • Coordinated quarterly budget reviews and resolved discrepancies, which reduced financial inconsistencies by 47%.
  • Worked cross-functionally with IT to install new performance monitoring software, reducing downtime in order processing by 73%.

Affiliations

  • Administrative Professionals Conference (APC)
  • American Medical Informatics Association
  • Rotary International
  • American Society for Training & Development (ASTD)
  • Office and Facility Managers Association (OFMA)
  • Freemason
  • Association for Operations Management (APICS)
  • Human Resources Certification Institute (HRCI)
  • Office Professionals Association of Phoenix
  • Society of Women Engineers

Certifications

  • Customer Relationship Management (CRM) Certification from initiative
  • Microsoft Office Specialist (MOS) Certification - 2022
  • Certified Associate in Project Management (CAPM) from PMI
  • Office Manager Certification from procedure
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP) from the Society for Human Resource Management
  • Certified Public Accountant
  • CPR & First Aid Certification from American Red Cross or method
  • Basic Accounting Principles Certification from Coursera/EdX
  • SHRM Certified Professional (SHRM-CP)

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