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Skills

  • Budget forecasting and management
  • RFI Scanners
  • Business operations
  • Affordable housing grant applications
  • Capital improvement planning
  • Operational cost reduction
  • Housing policy advocacy
  • Communications
  • Team building
  • Planning and coordination

Work Experiences

  • Ensured institutional solvency by keeping up-to-date, accurate, and compliant financial records.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Achieved 8 projects meeting Scrum Master standards.
  • Answered 12 phone calls per the past year to assist customers.
  • Achieved a 28% reduction in deferred maintenance.
  • Achieved 12% certification rate across Portland.
  • Achieved cost reduction over 4 fiscal years.
  • Championed diversity and inclusion initiatives within the housing department, increasing diversity in senior roles by 41% over two years.
  • SAP was delivered to customer locations by me.
  • Kept my category knowledge up to date by doing cross-functional collaboration and client relations.

Summaries

  • Communicative and team-oriented, with Salesforce expertise.
  • People-oriented with strong organizational abilities.
  • Knowledge of Adobe Creative Suite in depth, as well as risk assessment and performance reporting abilities.
  • Strategic thinker with expertise in risk assessment.
  • Motivating leader who has built and managed program teams in the past.
  • Workday and Microsoft Excel experts with exceptional interpersonal skills.
  • Vice President of Housing with budget management and strategic planning abilities.
  • Building positive relationships with students and teachers to support long-term policies is something I've done before.
  • Ability to recognize process issues and integrate system solutions to achieve metric.
  • With a team-oriented mentality, highly organized, proactive, and punctual.

Accomplishments

  • Partnered with local agencies to advocate for policy changes that facilitated the construction of 3 new affordable housing units within several months.
  • Utilized data analytics to predict and prevent tenant evictions, reducing eviction rates by 40% in 2023.
  • Executed a long-term budget forecasting model, increasing financial reserves by 9% and enhancing contingency planning for capital improvement projects.
  • Increased overall operating revenue by $157,000 in 2017 by implementing targeted leasing strategies and modernizing rental payment systems.
  • Spearheaded a public-private partnership that secured $137,000 in state and federal funds for the creation of 10 new affordable housing units across Boston.
  • Increased visibility and impact of housing initiatives through a strategic online presence and community engagement efforts, resulting in 40% increase in community support for housing projects.
  • Reduced tenant turnover rate by 61% through the creation of a tenant retention program focused on financial literacy and employment support services.
  • Developed training programs for property management staff, increasing operational efficiency by 62% and reducing legal violations by 13.
  • Managed a multi-year construction project across Phoenix, adhering to strict timelines, which resulted in the timely delivery of 9 housing units for low-income families.
  • Advanced the development of 8 workforce housing units by leading zoning negotiations and building strong relationships with municipal decision-makers.

Affiliations

  • Leadership, Professional Housing Management Association (PHMA), Chairperson, 2024-2021
  • Contributor, National Association of Homebuilders (NAHB), Housing Affordability Task Force, 2023
  • Member, Real Estate Finance Association (REFA), Affordable Housing Focus, 2024
  • Guest Lecturer, Affordable Housing Seminars, process, 2018-2015
  • Fellow, Affordable Housing Finance Leadership Fellowship, 2021-2020
  • Member, National Council of State Housing Agencies (NCSHA), Active Since 2024
  • Attendee and Participant, Annual Homelessness and Affordable Housing Summit, Seattle, 2021
  • Volunteer, Habitat for Humanity Community Build Programs, Denver, 2017-2022
  • Participant, Housing Partnership Network (HPN), Real Estate Development Initiative, 2021
  • Member, National Multifamily Housing Council (NMHC), Affordable Housing Inclusion Focus, 2023

Certifications

  • Property Asset Lifecycle Certification – Cedar Works
  • Certified Public Manager (CPM) – initiative
  • Advanced Certified Fundraising Executive – standard
  • Certified Construction Manager (CCM) – standard
  • Energy Star Certification in Property Management – procedure
  • Certified Public Housing Manager (PHM) – method
  • Sustainability in Housing Leadership Certification – Summit Group
  • Certified Property Manager (CPM) – category
  • Salesforce
  • Certified Affordable Housing Finance Practitioner – Brightline

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