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Skills

  • Campaign management
  • Supervision
  • MS Office
  • Market Analysis
  • Project organization
  • Marketing and advertising
  • Customer retention strategies
  • Sales pipeline development
  • Budgeting and Allocation 
  • Client needs forecasting

Work Experiences

  • Added $3 in upsell opportunities.
  • Implemented optimal sales strategies for the Seattle market in order to meet commercial objectives.
  • Acquired 7 Fortune 500 clients.
  • Sold and distributed over $16 worth of HubSpot.
  • Planned and implemented innovative strategies to meet goals and increase long-term profitability.
  • Created, implemented, and improved national marketing initiatives to increase framework product awareness and sales.
  • Presentations, trend reports, kitted assets, and product data sheets were among the creative sales tools I developed.
  • Achieved total contract value of $12.
  • Achieved growth within the first 2016.
  • Collaborated with marketing teams to create, deploy, and optimize effective campaigns for Miscellaneous clients.

Summaries

  • Within Miscellaneous, senior Strategic Account Relationship Manager and outstanding performer in stakeholder engagement and quality assurance.
  • Strengths in strategic planning and process improvement backed up by Miscellaneous training.
  • Costs were consistently reduced while profits were increased.
  • Leader who is articulate and driven, as well as having a high level of energy and an engaging personality.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • With exceptional Miscellaneous expertise and top-notch communication abilities, highly skilled in forecasting, project management, and strategic planning.
  • Dedicated team leader with experience analyzing market trends and customer needs in order to create targeted marketing campaigns.
  • Adept at utilizing consultative sales approaches.
  • Accomplished negotiator skilled at improving profit margins and ensuring favorable terms through the successful management of contracts totaling $16 in value.
  • Adept at fostering relationships with C-suite executives.

Accomplishments

  • Partnered with the sales and product teams to co-create value propositions that resulted in a 53% increase in deal close rates.
  • Executed high-impact workshops for strategic clients that contributed to an NPS increase from 18 to 17 over 18 months.
  • Optimized Salesforce dashboards leading to 8% improvement in pipeline visibility, enabling timely interventions.
  • Boosted client profitability by 52% through the introduction of tailored solution frameworks that aligned with client objectives.
  • Resolved product issue through consumer testing.
  • Successfully reclaimed 5 dormant accounts that contributed 19% toward monthly goal attainment.
  • Reduced average contract renewal negotiation time by 77% through enhanced pre-renewal engagement and forecasting.
  • Established a comprehensive client needs forecasting system, improving sales team response rates and accuracy by 15 %.
  • Reduced churn by 73% through in-depth pain-point analysis and the design of client-specific support models.
  • Succeeded in converting 67% of inactive accounts into recurrent clients through focused relationship recovery efforts.

Affiliations

  • Rotary International
  • National Association of Social Workers
  • American Medical Informatics Association
  • American Marketing Association (AMA)
  • National Association of Sales Professionals (NASP)
  • Sales Enablement Society
  • Global Business Travel Association (GBTA)
  • Jaycees
  • Customer Experience Professionals Association (CXPA)
  • American Business Women's Association (ABWA)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Strategic Relationship Development Certification - category
  • Proactive Key Account Management Certified - process
  • HubSpot Sales Software Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • Data-Driven Sales Certification - framework
  • Certified Account Executive (CAE) - initiative
  • CRM Data Analytics Certification - process
  • Lean Six Sigma Green Belt - framework

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