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Skills

  • Vehicle Maintenance
  • Goals and performance
  • Checking quotes
  • Relationship development
  • Collaborating with designers
  • Account management
  • Budgets
  • Payment processing
  • Customer rapport
  • National accounts

Work Experiences

  • Developed and assigned monthly sales quotas to over 25 regional sales managers on the West Coast.
  • Coached and trained a team of 11 salespeople who were responsible for servicing metric accounts.
  • Planned and led three training sessions to support the professional development of the sales team as well as the reinforcement of sales goals.
  • Was in charge of 13 accounts, which included reviewing and resolving discrepancies as well as collaborating with account holders.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Took payments and pumped gas for guests.
  • Completed ServiceNow on time and promoted the effectiveness and benefits of Power BI.
  • Answered 11 calls per 18 months to help customers with their questions and concerns.
  • Pushed my team to achieve and exceed sales goals.

Summaries

  • To boost long-term growth, be proficient in product monetization and mobilization strategies.
  • Senior advertising executive with a track record of success in account management, team leadership, and promotional management.
  • Computer savvy with excellent communication skills.
  • Clear understanding of vendor management and cross-functional collaboration as well as vendor management training.
  • Team leader and business manager with strong attention to detail and a persuasive communication style.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Strengths in project management and client relations backed up by Miscellaneous training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Account Manager with strong client oversight, problem-solving, and relationship-building abilities.
  • Determined sales leader in the category market who takes a data-driven and hardworking approach to pursuing and servicing accounts.

Accomplishments

  • Financial Reporting: Accurately compiled financial analysis data reports and forecasting documents for $3M revenue generating company.
  • Collaborated with management in implementing energy-efficient lighting, reducing the station's energy costs by $16 annually.
  • Documented and resolved program which led to system.
  • Ensured
  • Advised
  • Managed
  • Resolved product issue through consumer testing.
  • Prepared
  • Actively engaged customers on available promotions and discounts, contributing to a 57% boost in car wash sales.
  • Proposed

Affiliations

  • Convenience Store Promotions Council
  • Certified Environmental Waste Management Technologist
  • Retail Energy Supply Association (RESA)
  • National Propane Gas Association (NPGA)
  • Association of Energy Conservation Professionals
  • Institute of Transportation Studies (ITS)
  • Lions Club
  • Automotive Training Managers Council (ATMC)
  • National Institute for Automotive Service Excellence (ASE)
  • National Institute of Oil Recycling (NIOR)

Certifications

  • Certified Retail Sales Advisor – Gas Station Focus – Brightline
  • ServSafe
  • Basic First Aid and CPR Certification 2023
  • Certificate in Emergency Response and Hazardous Material Safety – Beacon Labs
  • CompTIA Network+
  • Certified Automotive Product Specialist – Gas Station Sales Focus – Summit Group
  • OSHA Hazardous Waste Operations and Emergency Response (HAZWOPER) Certification - 2017
  • Certified Safety Professional (CSP)
  • Account Management & Maintenance (AMM)
  • Propane Handling Certification – 2024

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