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Skills

  • Plumbing
  • Data backup and recovery systems (Tableau)
  • Business operations
  • Operational improvement
  • Project organization
  • IT security vulnerability patching during repairs
  • Configuring firewalls and security parameters on repaired servers
  • MS Office
  • Energy-efficient hardware deployment
  • Customer service excellence in server repair

Work Experiences

  • Built long-term trust with customers.
  • Looked for storm damage around the property and reported my findings to Server Repair Technician.
  • Removed trash and cleaned procedure and program areas to keep buildings neat and organized for personnel and visitors.
  • Assisted in configuring virtualized environments.
  • Assisted in configuring virtualized environments on repaired servers, reducing workload on physical infrastructure by 26%.
  • Did minor wall repairs, such as installing drywall and repairing and applying wallpaper, to keep the walls in good shape.
  • Performed facility inspections and maintenance to ensure that the facility was kept clean and well-maintained.
  • Acted as the primary point of contact for 18 clients.
  • Collaborated with IT infrastructure teams.
  • Addressed and resolved firmware conflicts post-repair, ensuring servers met all operational specifications as set by Ironclad Systems.

Summaries

  • Server Repair Technician with experience dealing with system repairs and method routine maintenance.
  • Troubleshooting, general plumbing, and minor electrical work are among the responsibilities of this safety-conscious Maintenance Worker.
  • Expert at planning facility maintenance to reduce downtime and safety risks.
  • Reviewing highly technical documentation to assess scope and develop repair strategy is second nature to me.
  • Advanced experience in server migration planning and execution, ensuring minimal disruption and maximizing performance in post-migration environments.
  • Dedicated to ensuring optimal equipment performance through routine and complex equipment and facility management.
  • Achieved high rates of repeat service requests.
  • In all situations, lifts 4 pounds safely and effectively while adhering to strict safety protocols.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Employee who has spent over 2 years effectively and efficiently carrying out oral and written instructions.

Accomplishments

  • Designed a preventative maintenance protocol for server rooms, decreasing the rate of unexpected hardware failures by 83% after several months.
  • Implemented a system for tracking spare parts inventory, minimizing repair delays and reducing out-of-stock occurrences by 73% over 7 months.
  • Led a comprehensive diagnostics effort on 5 servers, cutting average downtime by 34% during peak operations.
  • Designed and implemented a disaster recovery protocol in tandem with the IT team, achieving 76% faster recovery for mission-critical servers during emergencies.
  • Collaborated with network administrators to troubleshoot and resolve connectivity issues following server repairs, resulting in a 65% quicker integration time post-service.
  • Initiated a hardware recycling initiative to repurpose 15 outdated servers, saving the company $6 in new equipment costs over 13 months.
  • Developed and executed a server decommissioning plan that met environmental and data security standards for Beacon Labs, decommissioning 3 machines in several months.
  • Created comprehensive repair and maintenance documentation for server models procedure, making future troubleshooting 55% more efficient.
  • Effectively managed server diagnostics and repairs for 14 clients—and achieved a 36%-hour decrease in server disruption times across major accounts.
  • Maintained safety and regulatory standards in server rooms when installing or decommissioning hardware, achieving initiative compliance within 6 months.

Affiliations

  • Lions Club
  • American Medical Informatics Association
  • Certified Network Professional (CNP) Group
  • Information Systems Security Association (ISSA)
  • National Association of Server Technicians (NAST)
  • Cloud Security Alliance (CSA) - Corporate Member
  • Red Hat Certified Engineer (RHCE) Network
  • Association for Computing Machinery (ACM)
  • Association of Information Technology Professionals
  • Oracle Certified Professional (OCP) Network

Certifications

  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Red Hat Certified System Administrator (RHCSA)
  • Hyper-V Certified Partner Technical Engineer
  • Certified Kubernetes Administrator (CKA)
  • Microsoft Certified: Azure Fundamentals
  • Certified Business Analysis Professional (CBAP)
  • Certified Hardware Technician (CHT)
  • ServSafe
  • Certified Public Accountant

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