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Skills

  • Individual and family counseling
  • Team oversight
  • Negotiations
  • 3 WPM typing speed
  • Decisive
  • Membership oversight
  • Preventing Workplace Violence seminar
  • Initiative therapy background
  • Budgets
  • Records oversight and accuracy

Work Experiences

  • Oversaw the logistics of volunteer scheduling, supply, and transportation.
  • Transported SAP to one year customer locations.
  • Evaluated clients' work readiness, made referrals, and provided job search coaching.
  • Was in charge of hiring, training, and supervising a team of 3 project managers.
  • Entered data into case records and updated them accurately.
  • Organized educational forums, meet-ups, and pitch events to encourage entrepreneurs, service providers, and funders to network and connect.
  • Kept track of progress and recorded any changes in status.
  • Worked with community program leaders and advocates to ensure that resources were available to those who needed them.
  • Completed home welfare checks to comply with state and program guidelines.
  • Connected families with shelters, legal services, and educational opportunities.

Summaries

  • Professional with a passion for finding and training successful volunteers.
  • Family Support Specialist is a self-directed and innovative thinker who excels at developing creative solutions to complex problems.
  • Dedicated to aligning agency targets and objectives with client service outcomes as a results-oriented Program Manager.
  • At a well-established nonprofit organization, I'm looking to manage highly professional teams.
  • Versatile Social Services Director who works well with staff, supervisors, and program directors.
  • Volunteer Coordinator with experience managing volunteer operations for metric of organizations.
  • Ready to apply 14 years of field experience to a new position at Beacon Labs.
  • Grant writing, fundraising, and media relations are all skills she possesses.
  • Clear understanding of stakeholder engagement and risk assessment as well as client relations training.
  • Family Support Specialist is a highly motivated and skilled Family Support Specialist who can gracefully handle difficult client issues.

Accomplishments

  • Advised
  • Created
  • Received “Director’s Award for Outstanding Performance” in standard for revisions to state grant guidelines.
  • Collaborated with law enforcement and social services to intervene in domestic violence situations, successfully relocating 15 survivors to safe environments.
  • Commanded a local team of 8 staff members in a large-scale, statewide disaster exercises.
  • Recorded
  • Collaborated with childcare providers to arrange affordable daycare services, enabling 11 parents to pursue educational and employment opportunities.
  • Documented
  • Improved
  • Spearheaded efforts to adopt and implement social media platforms, including Adobe Creative Suite and Power BI.

Affiliations

  • American Medical Informatics Association
  • Child Welfare League of America (CWLA)
  • Family Resource Coalition
  • National Council on Family Relations (NCFR)
  • Rotary International
  • Early Intervention Service Coordination Council (EISCC)
  • National Family Support Network (NFSN)
  • Partnership for America's Children
  • American Association for Family and Child Development
  • National Association of State Mental Health Program Directors (NASMHPD)

Certifications

  • Project Management certification
  • Certified Child Custody Mediator (CCCM) through the North Carolina Family Court System
  • Certified Case Manager (CCM) by the Commission for Case Manager Certification (CCMC)
  • Infant and Toddler Development Specialist (ITDS) Certification from Zero to Three
  • Adverse Childhood Experiences (ACES) Training & Certification through Futures without Violence
  • Certified Business Analysis Professional (CBAP)
  • Board Certified Human Services Professional (BC-HSP) through the Center for Credentialing & Education (CCE)
  • First Aid/CPR Certified
  • Certified Juvenile Justice Specialist (CJJ) by the National Partnership for Juvenile Services
  • Certified Trauma Support Specialist (CTSS) via the Arizona Trauma Institute

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