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Skills

  • Adhering to shift schedules for cleaning tasks
  • Table layout
  • Collaboration with management for operational efficiency
  • Project organization
  • Team building
  • Customer satisfaction engagement
  • MS Office
  • Dining room cleanliness
  • Development of efficiency tracking systems
  • Compliance with local health and safety standards

Work Experiences

  • Kept enough condiments on hand and well-stocked drink stations to keep service flowing smoothly.
  • Achieved results over 2 months.
  • Assisted kitchen staff by bussing and organizing over 16 of dishware per shift, contributing to faster meal preparation.
  • Gave out product samples, answered questions, and assisted customers in finding what they needed.
  • Helped customers with take-out orders.
  • Communicated professionally with kitchen and serving teams.
  • Greeted customers and helped them with any questions they had.
  • Communicated professionally with kitchen and serving teams to always ensure clean dishes were ready, shortening turnaround time by three years minutes.
  • Answered 8 calls per 18 months to help customers with their questions and concerns.
  • Placed advertising signs and displays on shelves, counters, and tables.

Summaries

  • Accomplished Custodial Busser recognized with the Excellence Award for excellence in maintaining top cleanliness scores over two years, ensuring compliance with all health and safety standards.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at large-scale event cleaning.
  • Within Miscellaneous, senior Custodial Busser and outstanding performer in team leadership and performance reporting.
  • Adept at utilizing safe food handling procedures.
  • Custodial Busser with 7 years of experience who is enthusiastic and driven.
  • Conducted waste disposal sustainably.
  • Maintain a clean environment by keeping tables and floors clean, keeping supplies stocked, and delivering requested items quickly.
  • Committed Custodial Busser skilled in waste management.

Accomplishments

  • Safely disinfected and maintained dining room floors daily, resulting in 46% fewer safety incidents.
  • Disposed of 12 waste containers every shift, ensuring waste disposal complied with eco-friendly procedures and local regulations.
  • Developed a waste management system that reduced trash overflow issues by 79% during high-traffic times.
  • Contributed to efficient customer service by resetting an average of 3 tables per shift, improving guest satisfaction and table readiness.
  • Developed a dish-cleaning schedule that speeded up turnaround for specific large-scale events, saving approximately several months per batch.
  • Provided leadership during high-capacity dining shifts, facilitating coordination across custodial, kitchen, and serving staff.
  • Served as key part of team responsible for turning over 12 tables per shift, contributing to higher customer turnover and revenue.
  • Led a custodial safety training program, reducing incidents by 84% and improving first-shift efficiency.
  • Developed a seating and table turnover strategy that improved guest flow and reduced wait times during busy periods.
  • Utilized eco-friendly products and processes to maintain compliance with environmental policies and reduce the company’s carbon footprint.

Affiliations

  • World Food Travel Association (WFTA)
  • Facilities Management Association (FMA)
  • Toastmasters
  • International Council of Nurses
  • Freemason
  • Environmental Services Association of America (ESAA)
  • Rotary International
  • American Hotel & Lodging Educational Institute (AHLEI)
  • International Sanitary Supply Association (ISSA)
  • Society of Women Engineers

Certifications

  • Infection Control Risk Assessment (ICRA) Certification - The Association for the Healthcare Environment 2016
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • Certified Dishwasher Technician - National Restaurant Association 2018
  • Hazardous Materials Custodial Certification - ISSA 2024
  • Certified Recycling Program Manager - Solid Waste Association of North America (SWANA) 2021
  • Google Certified Professional Cloud Architect
  • Waste Diversion Certification - US Green Building Council (LEED) 2020
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified

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