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Skills

  • Data analysis
  • Implementation of underwriting best practices
  • Budgets
  • Policy quoting and pricing
  • Improving turnaround times for policy approval
  • Negotiating terms with brokers and re-insurers
  • Mentoring and training junior underwriters
  • Business Development
  • Team management
  • Compliance audits and regulatory checks

Work Experiences

  • Assessed risk more accurately.
  • Cut down manual processes by 61%.
  • Created and enforced underwriting best practices that resulted in being awarded Outstanding Service Award for operational excellence within 2021.
  • Awarded President's Club for operational excellence.
  • Collaborated with claims and actuarial teams to align underwriting practices with updated regulatory standards across the Southeast.
  • Contributed to revenue growth of $10 during 2022.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Contributed to a revenue boost of $3.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Conducted cross-departmental reviews.

Summaries

  • Analytical and highly organized underwriting leader.
  • Accomplished Assistant Underwriting Manager with a strong focus on compliance, leading to a 69% increase in adherence and successful regulatory filings.
  • Added incremental annual profits of $14.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Assistant Underwriting Manager known for advanced risk assessment techniques.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at overseeing policy underwriting decisions with an eye for reducing risk exposures, ensuring compliance, and growing premium volumes sustainably.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Aligns practices with updated industry regulations in the Southeast.
  • Assistant Underwriting Manager is a multi-talented Assistant Underwriting Manager who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Introduced a client-focused underwriting review process that improved approval turnaround times by 11 days per policy.
  • Led cross-functional teams to deliver an innovative underwriting solution for Jira which decreased time-to-policy issuance by 24%.
  • Reduced underwriting errors across commercial accounts by implementing process improvements that lowered rework rates by 73%.
  • Built strategic partnerships with 15 key brokers, leading to a premium volume growth of 34% year-over-year.
  • Managed underwriting for a portfolio of over 13 high-value accounts, delivering a 82% improvement in client retention.
  • Enhanced risk mitigation strategies for high-liability accounts, leading to a 68% reduction in claims.
  • Led underwriting team to achieve Excellence Award for operational excellence in 2016, reducing approval processing time by 68%.
  • Participated in cross-departmental initiatives that boosted client satisfaction for underwriting reviews, measured at 69% improvement.
  • Mentored a team of underwriters, contributing to a 71% improvement in individual productivity and team cohesion by 2023.
  • Analyzed and restructured underwriting workflows, decreasing average policy review time from 4 days to 13 days.

Affiliations

  • International Association of Administrative Professionals
  • National Underwriting Association
  • Association of Information Technology Professionals
  • National Association of Professional Insurance Agents (PIA)
  • Association of Underwriting Managers
  • Underwriting Academy of America
  • Freemason
  • European Insurance and Occupational Pensions Authority (EIOPA)
  • American Academy of Financial Management (AAFM)
  • The Institutes (ARM, AINS)

Certifications

  • First Aid/CPR Certified
  • Certified Regulatory Compliance Manager (CRCM)
  • RIMS-Certified Risk Management Professional (RIMS-CRMP)
  • Certified Risk Manager (CRM)
  • Accredited Adviser in Insurance (AAI)
  • Registered Professional Liability Underwriter (RPLU)
  • Salesforce
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • Google Certified Professional Cloud Architect

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