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Skills

  • Government expertise
  • Sales forecasting
  • Business Development
  • Lead prospecting
  • Data-driven decision making
  • First Aid/CPR
  • Performance metrics analysis
  • Process improvement
  • Objection handling
  • Cross-functional team leadership

Work Experiences

  • Schedule appointments with potential and current customers to promote new products and services.
  • Customers were informed about product benefits, information, and pricing, resulting in sales of $2.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Boosted repeat business by 42%.
  • Met sales and service targets of $8 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Achieved results over three years.
  • Built strong client relationships by addressing concerns within three years, contributing to a 23% retention rate.
  • Audited existing contracts and renegotiated terms, increasing client profitability by 18% in 2019.
  • Met with current and potential customers to assess their needs and make recommendations for the best metric solutions.

Summaries

  • With a background in marketing and sales of 7 products by informing customers of product benefits, cross-functional collaboration and process improvement, enthusiastic sales expert with a background in marketing and sales of 7 products by informing customers of product benefits, vendor management and team leadership.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • 10 years of experience in national accounts.
  • Dedicated to providing excellent customer service.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • National Account Sales Consultant is a multi-talented National Account Sales Consultant who is consistently rewarded for planning and operational improvements.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • Dedicated to learning, growing, and succeeding in Government.
  • Superior communication skills, as well as the ability to understand and close sales, are required.

Accomplishments

  • Increased cross-sell revenue by 39% through strategic account planning and customer relationship management.
  • Spearheaded the expansion of a national account portfolio by 32% by focusing on upsell and cross-sell strategies.
  • Collaborated with marketing to develop new proposals and presentations, increasing lead-to-close ratios by 37%.
  • Presented tailored product demonstrations, resulting in a 23% increase in sales conversion rates.
  • Supported sales training programs on CRM Power BI that decreased admin time by 21% and improved deal pipeline visibility.
  • Utilized customer analytics and insights to optimize pricing and contract proposals, resulting in 52% higher margins.
  • Established a referral program, driving 38% of new sales through existing key accounts.
  • Revamped the client onboarding process, accelerating time to launch by 10 days, and improving customer satisfaction.
  • Generated an average of 18 qualified leads per month through the implementation of multi-channel sales tactics.
  • Designed and implemented new sales incentives for the team, boosting performance and reaching 19% of sales target.

Affiliations

  • Strategic Account Management Association (SAMA)
  • The Business Development Association (BDA)
  • Institute of Professional Sales (IPS)
  • Association for Supply Chain Management (APICS)
  • International Association of Administrative Professionals
  • Business Marketing Association (BMA)
  • National Business Development Association (NBDA)
  • International Association for Contract & Commercial Management (IACCM)
  • Rotary International
  • Society of Human Resource Management

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Global Business Professional (CGBP)
  • CompTIA Network+
  • Strategic Sales Management Certification by University of Portland
  • Google Certified Professional Cloud Architect
  • Certified Sales Leadership Professional (CSLP) by Sales Management Association
  • Sales Analytics Certification by Wharton School of Business
  • Six Sigma Green Belt Certification
  • Strategic Account Manager Certification by Lakeside Partners

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