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Skills

  • Attendance tracking systems
  • Analytical reporting (headcount, turnover, and recruitment metrics)
  • Training and development
  • Employee coaching and development
  • Diversity, equity, and inclusion strategies
  • Policy development and implementation
  • Benefits administration (open enrollment)
  • Conflict resolution
  • Candidate Sourcing
  • Budgets

Work Experiences

  • Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
  • Planned and executed large-scale events that resulted in a 5% increase in employee participation.
  • Created a comprehensive onboarding program tailored for system roles, resulting in new hires achieving full productivity 18 months faster.
  • Coordinated annual open enrollment for health benefits.
  • Achieved 62% higher levels of employee satisfaction.
  • Created a comprehensive onboarding program.
  • Assisted in the development and implementation of a remote work policy, responding to company expansion and achieving program.
  • Conceptualized a new diversity and inclusion initiative.
  • Annual salary surveys were conducted, and a company salary budget was developed, analyzed, and updated.
  • Was in charge of administering benefit programs, analyzing compensation and other competitive data, and creating budgets.

Summaries

  • Proficiency in vendor management and cross-functional collaboration.
  • Achieved metric.
  • Accomplished HR Operations Coordinator.
  • Created HR dashboards.
  • Strong financial acumen with a track record of developing and sticking to budgets.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Created internal policies.
  • Competent in both recruitment operations and workflow automation, reducing admin workload by 45% and improving hiring efficiency through process enhancements.
  • Adept at forecasting staffing needs.
  • Competent in recruitment operations.

Accomplishments

  • Managed end-to-end benefit open enrollment process for over 2 employees, achieving a 82% increase in participation rates.
  • Created an improved employee handbook and training guide in compliance with state/federal regulations, ensuring company adherence and reducing audit issues by 25%.
  • Developed annual HR strategic plans tied to company objectives, resulting in a 78% increase in HR KPI completion rates.
  • Managed benefit vendor negotiations, saving $13 in annual plan costs without compromising employee satisfaction.
  • Collaborated with team of 15 in the development of process.
  • Collaborated with stakeholders to align recruitment strategies with company objectives, delivering an 15% increase in sourcing qualified candidates.
  • Partnered with IT to revamp data protection protocols, resulting in a 55% reduction in data breaches related to employee records.
  • Implemented new employee feedback systems, improving satisfaction scores by 62% in the annual engagement survey.
  • Coordinated full-cycle recruiting efforts for 6 positions, reducing time-to-fill average by 19%.
  • Automated employee data entry procedures in Tableau, which enhanced data accuracy and reduced manual errors by 85%.

Affiliations

  • Certified Professional in Human Resources (PHR) - 2019
  • National Public Employer Labor Relations Association (NPELRA)
  • Toastmasters
  • American Payroll Association (APA)
  • Chartered Institute of Personnel and Development (CIPD)
  • Lions Club
  • Certified Payroll Professional (CPP) Certification Achieved in 2019
  • International Association of Administrative Professionals
  • Institute for Human Resources (IHR)
  • Rotary International

Certifications

  • CompTIA A+ Technician
  • CompTIA Security+
  • Certified HR Leader (CHRL)
  • Certified Talent Acquisition Specialist (CTAS)
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • Human Resources Management Certificate Harbor & Co.
  • First Aid/CPR Certified
  • Leadership in Employee Relations Certificate 2023

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