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Skills

  • Conflict resolution
  • Microsoft Office Suite
  • Product stocking
  • Equipment maintenance
  • Recruitment
  • Creating and running merchandising programs
  • Compliance standards
  • Budgets
  • Item promotion
  • Deboning meat

Work Experiences

  • Conducted monthly inventory audits, identifying and eliminating discrepancies to maintain 62% accurate stock levels.
  • Bought food and built strong relationships with vendors.
  • Aligned with budgetary constraints.
  • Collaborated with the executive team to shift purchasing to local suppliers, reducing delivery times and increasing freshness of produce by 24%.
  • Coordinated food and beverage pairings.
  • Achieved this during 18 months.
  • Adjusted recipes based on feedback.
  • Chaired weekly meetings with kitchen and service staff to optimize coordination, decreasing errors in order execution by 47%.
  • Achieved ITIL.
  • Adjusted contracts to meet budgetary goals by 73% %.

Summaries

  • Executive Kitchen Manager with over 13 years of experience in customer service environments.
  • Developed a rapport with management and staff by providing excellent service and engaging in personal interactions.
  • Customer satisfaction is our top priority.
  • Chef de cuisine with experience in mixology, beer, liquor, and wine, as well as a strong background in team leadership and business decision-making.
  • Bartender with the ability to turn operations into profitable businesses.
  • Experienced bartender with a track record of success in all aspects of restaurant management.
  • Executive Kitchen Manager with a strong work ethic, interpersonal skills, and experience in customer service.
  • Executive Kitchen Manager is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.
  • Grocery Store Manager with a track record of boosting store profits while maintaining high employee morale.
  • Create, develop, and implement cost-cutting and efficiency-enhancing initiatives.

Accomplishments

  • Integrated
  • Registered 13 customers for the store's loyalty program.
  • Documented
  • Developed
  • Designed a new seasonal menu that led to a 64% increase in customer satisfaction and repeat business over several months.
  • Promoted to Executive Kitchen Manager.
  • Resolved
  • Managed
  • Increased store sales by 8%.
  • Consulted

Affiliations

  • Association for Computing Machinery
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Foodservice Consultants Society International (FCSI)
  • Certified Professional in Food Safety (CP-FS)
  • National Registry of Food Safety Professionals (NRFSP)
  • American Institute of Food & Wine (AIFW)
  • Freemason
  • Slow Food USA Membership
  • Foodservice Packaging Institute (FPI)

Certifications

  • Google Certified Professional Cloud Architect
  • SafeStaff Certification
  • Apple Certified Associate (ACA)
  • Certified Professional in Food Safety (CP-FS)
  • Certified Public Accountant
  • Project Management Professional (PMP)
  • Salesforce
  • Certified Meeting Planner (CMP) by Events Industry Council
  • Advanced Food Safety & Sanitation—ServSafe
  • SafeServ certification: Food Handling

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