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Skills

  • Job readiness training
  • Supervision
  • Human resources management
  • Conflict resolution in the workplace
  • Process improvement
  • Recruitment
  • Client engagement strategies
  • Client follow-up services
  • Labor negotiations
  • First Aid/CPR

Work Experiences

  • Developed system and process strategies to implement long-term growth initiatives.
  • Assisted in resume development.
  • Developed and implemented innovative initiatives to boost employee engagement.
  • Evaluated and aligned compensation packages to market in order to attract highly qualified applicants for open positions within the organization.
  • Collaborated with local government agencies to enhance employment services for veterans, increasing placement by 8%.
  • Reduced process gaps while supervising employees to achieve maximum productivity.
  • Achieved an average reduction of 11 weeks.
  • Collaborated with local government agencies.
  • Worked with the legal and compliance teams to review paperwork, collect feedback, and gather data for new training processes.
  • Authored detailed case management plans tailored to clients' career aspirations and barriers to employment, improving client satisfaction rates by 73%.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • With forward-thinking approaches, we are focused on maximizing resource utilization and improving performance.
  • Proactive Human Resources Director with exceptional ability to leverage talent and best practices to improve the effectiveness of the organization.
  • Recognized on a regular basis for outstanding performance and contributions to the Human Resources industry's success.
  • Employment Services Coordinator is a multi-talented Employment Services Coordinator who is consistently rewarded for planning and operational improvements.
  • Adept at securing partnerships with local businesses to ensure clients secure opportunities that match their career aspirations and the industry's specific needs.
  • Adept at securing partnerships with local businesses.
  • Achieved impressive retention outcomes.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Results-oriented Employment Services Coordinator with 13+ years of experience in achieving positive human resource outcomes for category businesses.

Accomplishments

  • Facilitated strategic discussions with employers to identify staffing needs, delivering 5% higher client placement rates.
  • Worked with workforce agencies to develop a talent pipeline that served Human Resources, placing 6 clients in high-growth positions.
  • Created tailored career search plans for clients in low-opportunity areas, facilitating a 44% increase in job offers within 18 months.
  • Collaborated with local economic development boards to tailor workforce training programs to meet employer demands, boosting local placement rates by 29%.
  • Secured new job placement opportunities by establishing strategic partnerships with 12 key employers in the Northeast.
  • Spearheaded the creation of employer-aligned certification prep programs, improving entry-level job placement by 19%.
  • Resolved product issue through consumer testing.
  • Documented and resolved method which led to system.
  • Coordinated workforce development programs in partnership with local government, assisting 8 veterans in securing full-time positions.
  • Partnered with industry associations to sponsor certification-based workshops, leading 35% of participants to secure jobs in their field of study.

Affiliations

  • Association for Supply Chain Management (APICS)
  • The Center for Workforce Inclusion
  • Society for Vocational Psychology
  • Association for Computing Machinery
  • Association of Workforce Development Professionals (AWDP)
  • Vocational Rehabilitation Association (VRA)
  • International Coach Federation (ICF)
  • American Marketing Association
  • International Council of Nurses
  • National Rehabilitation Association (NRA)

Certifications

  • Certified Case Manager (CCM) - Boston
  • Certified Federal Job Search Trainer (CFJST) - framework
  • Cisco Certified Internetwork Expert (CCIE)
  • ADA Employment Specialist Certification (ADA-ES) - Columbuscategory
  • Global Career Development Facilitator (GCDF) - Summit Group
  • Certificate in Leadership and Management for Employment Services - initiative
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Workforce Innovation and Opportunity Act (WIOA) Certified Professional - 2019
  • Project Management Professional (PMP) – 2023
  • CompTIA A+ Technician

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