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Skills

  • Equipment installation and maintenance
  • Capacity planning for expanding networks
  • Equipment upgrades
  • Customer satisfaction improvement strategies
  • Supervision
  • Customer service
  • Configuration of access points in complex environments
  • Technical troubleshooting
  • Office installations
  • Cloud-managed wireless solutions

Work Experiences

  • Coached junior engineers on wireless technologies.
  • Contributed to the development of wireless network design standards for Harbor & Co., ensuring uniform implementation of best practices across all locations.
  • Looked at hardware and software to see how efficient, dependable, and compatible it was with existing systems.
  • Contributed to the development of wireless network design standards.
  • Was in charge of the company's telecommunications networks, which included telephones, office equipment, the internet, and cable.
  • Achieved optimal coverage in complex environments.
  • Achieved a 28% improvement in network reliability.
  • Conducted analytical evaluation.
  • Followed standards and procedures to keep a safe working environment.
  • Addressed RF interference challenges.

Summaries

  • Collaborative Wireless Engineer.
  • Achieved a customer satisfaction rate of 36%.
  • Boosted performance in challenging environments.
  • Costs were consistently reduced while profits were increased.
  • Conducted successful designs.
  • Clear understanding of client relations and quality assurance as well as budget management training.
  • Reliable Communications Technician with experience troubleshooting and installing method and framework systems and hands-on training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept in large-scale wireless deployments.
  • Successful vendor management and workflow optimization Communications Technician.

Accomplishments

  • Deployed Workday wireless intrusion detection and prevention systems (WIDS/WIPS), reducing security incidents by 54% year-over-year.
  • Developed and administered customized wireless testing scripts that standardized procedures across 6 sites, reducing errors by 57%.
  • Collaborated with external vendors to deploy a next-gen wireless technology solution, reducing latency by 60%.
  • Led successful deployment of 5G small cells in Atlanta, improving network speed and capacity by 78%.
  • Orchestrated large-scale network rollouts across multiple regions, improving internal communications speed and efficiency by 82%.
  • Directed the installation of HubSpot in a 18-site deployment, maintaining high-quality signal metrics across all locations.
  • Designed and implemented a wireless mesh network across Chicago, ensuring seamless connectivity and decreasing drop-off rates by 76%.
  • Documented and resolved program which led to framework.
  • Engineered a site survey for a wireless deployment that eliminated dead spots in Portland, leading to a 60% increase in user satisfaction.
  • Introduced Microsoft Excel wireless networks to remote locations, contributing to a 20% increase in connectivity for underserved populations.

Affiliations

  • American Marketing Association
  • Emerging Wireless Technology Forum
  • Certified RF Technology Specialist (CRTS)
  • Radio Engineering Society Certification (RES)
  • Society of Women Engineers
  • Open Roaming Consortium
  • International Wireless Communications Expo (IWCE) – Committee Member
  • Global System for Mobile Communications Association (GSMA)
  • RTCA Technical Committee for Spectrum and Communications
  • Wireless Communications Alliance (WCA)

Certifications

  • Juniper Networks Certified Internet Specialist (JNCIS-Wireless)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Wireless IoT Solutions Professional (CWISE)
  • Certified Wireless Technology Specialist (CWTS)
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Wi-Fi Alliance Certified Wi-Fi Specialist (CWS)

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