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Skills

  • Process improvement
  • Organization
  • Performance testing
  • MS Office
  • Firmware and software upgrades
  • Antennas and RF signal propagation
  • Framework equipment
  • Mobile device management (MDM) solutions for wireless environments
  • Network throughput improvement
  • Network interference mitigation

Work Experiences

  • Achieved a customer satisfaction rate of 37%.
  • Collaborated with users to diagnose and resolve network and device issues, as well as to put in place established technical and procedural solutions.
  • Coached junior engineers on troubleshooting methodologies.
  • Adjusted frequency bands to improve performance.
  • Kept track of system performance, such as network traffic, security, and capacity, and analyzed it.
  • Met with clients to determine the business and technical requirements for proposed system changes and technology purchases.
  • Conducted analytical evaluation.
  • Ensured that all maintenance activities were completed in accordance with company standards.
  • Preventive maintenance, backup, and data recovery procedures were developed and implemented by me.
  • Achieved ITIL recognition for network security.

Summaries

  • Coached junior engineers on wireless technologies.
  • A thorough understanding of the wires and cables that are used in procedure communication networks.
  • Wireless Engineer is a multi-talented Wireless Engineer who is consistently rewarded for planning and operational improvements.
  • Successful vendor management and workflow optimization Communications Technician.
  • Over 16% in customer ratings and consistently in the top 17 in performance metrics.
  • Talented Communications Technician seeking a position in Atlanta or the surrounding area as a Wireless Engineer.
  • Conducted site surveys using Ekahau tools.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved measurable throughput gains of 33%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.

Accomplishments

  • Resolved product issue through consumer testing.
  • Coached 3 junior engineers in RF signal propagation and troubleshooting, raising team productivity by 18%.
  • Researched and deployed proprietary antennas that extended wireless coverage by 16% in challenging environments.
  • Implemented secured WPA3 wireless protocols, achieving compliance with OSHA and reducing unauthorized access incidents by 40%.
  • Implemented multi-path wireless configurations in mission-critical environments, achieving 34% network uptime under heavy use conditions.
  • Consulted with cross-border teams to implement wireless networks compliant with international standards, ensuring Lean accreditation.
  • Collaborated with team of 5 in the development of process.
  • Designed and implemented a wireless mesh network across Chicago, ensuring seamless connectivity and decreasing drop-off rates by 76%.
  • Introduced Microsoft Excel wireless networks to remote locations, contributing to a 20% increase in connectivity for underserved populations.
  • Led the deployment of backup wireless infrastructure ensuring 48% availability even during peak load times.

Affiliations

  • Freemason
  • 5G Americas – Membership
  • Open Roaming Consortium
  • International Telecommunication Union (ITU)
  • International Association of Administrative Professionals
  • Rotary International
  • Wi-Fi Alliance
  • Telecommunications Industry Association (TIA)
  • Wi-Fi NOW International Forum
  • International Association for Wireless Communications

Certifications

  • Certified Radio Frequency Engineer (CRFE)
  • Fortinet Network Security Specialist (NSS)
  • Juniper Networks Certified Internet Specialist (JNCIS-Wireless)
  • Juniper Networks Certified Professional – Wireless (JNCIP-Wireless)
  • Cisco Certified Network Professional Wireless (CCNP Wireless)
  • Wi-Fi Alliance Certified Wi-Fi Specialist (CWS)
  • Certified Ethical Hacker (CEH)
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)

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