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Skills

  • Public speaking
  • Employee timesheet processing
  • Social media knowledge
  • Report writing
  • Office administration
  • Data analysis
  • Interpersonal and written communication
  • Document scanning
  • Records management
  • Clerical support

Work Experiences

  • Quickly identified problems and alerted Manager's Assistant to any potential project delays.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Raised the stakes.
  • Solved
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Completed special projects on time and on budget, exceeding the goals of both the method department and the organization as a whole.
  • Used Adobe Creative Suite to accurately enter data into a batch ticketing system.
  • Oversaw 8 calendars in order to coordinate meetings, appointments, and events strategically.

Summaries

  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Method and procedure are examples of abilities.
  • Incoming records, file transfers, and destruction orders are all handled by this department.
  • Fluent in both English and Spanish.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Manager's Assistant is an attentive and personable administrative support professional with 15 years of experience in fast-paced office environments.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Highly effective in vendor management, evaluating personnel performance, and putting in place top-notch strategies.

Accomplishments

  • Organized complex schedules for senior management, resulting in a 47% improvement in time management efficiency.
  • Created monthly operational reports to assist senior managers with strategic decision-making, leading to a 58% improvement in departmental outcomes.
  • Processed payroll and employee benefit documentation for 6 employees, ensuring accuracy and timely payments during 2024.
  • Assisted in creating and delivering presentations using PowerPoint, resulting in more engaging content and increasing audience understanding by 81%.
  • Partnered with HR to optimize the employee onboarding process, cutting onboarding time by 83%.
  • Supported recruitment activities during the onboarding of 15 employees, reducing intake bottlenecks and improving efficiency by 22%.
  • Streamlined internal communication between operations and senior management, resulting in a 73% reduction in project bottlenecks.
  • Collaborated with team of 5 in the development of category.
  • Processed sensitive documentation and secured client data, maintaining a full compliance rate during ITIL audits.
  • Owned all aspects of event planning for corporate offsite meetings, contributing to a 51% increase in employee satisfaction with company events.

Affiliations

  • Association of Information Technology Professionals
  • International Council of Nurses
  • Women in Leadership and Professional Growth Association (WLPGA)
  • National Association of Professional Organizers (NAPO)
  • Project Management Institute
  • American Purchasing Society (APS) - Administrative Procurement Division
  • Society of Women Engineers
  • Certified Administrative Professionals (CAP) - 2019
  • American Medical Informatics Association
  • International Association of Administrative Agents (IAAA)

Certifications

  • Certified Protection Officer (CPO)
  • ServSafe
  • CompTIA Security+
  • Certified Office Management Professional (OMP)
  • Apple Certified Associate (ACA)
  • Certified Executive Assistant (CEA)
  • Certified Professional Secretary (CPS)
  • Certified Public Accountant
  • Fundamentals of Corporate Communication Certificate
  • Certified Human Resources Specialist (CHRS)

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