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Skills

  • Relationship development
  • Client-centered service design
  • Organization
  • Demographic Analysis
  • Business Administration
  • New business development
  • Customer service
  • Budgeting and financial oversight
  • Meeting planning
  • Problem resolution

Work Experiences

  • Authored 7-page technical reports.
  • Assessed key social issues.
  • Authored comprehensive policy briefs on urban development issues.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Addressed homelessness in Portland.
  • Benefitted 16 individuals in 2019.
  • Addressed program inefficiencies through a Lean Six Sigma approach, cutting unnecessary administrative expenses by $16 per annum.
  • Analyzed and evaluated public policies.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved a 24% reduction in environmental impact.

Summaries

  • Collaborative professional with a strong understanding of fiscal management.
  • Advised policymakers.
  • Achieved 41% increases in participation.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated with municipal agencies, nonprofits, and community organizations.
  • Adaptable Social Planner with a keen understanding of fiscal oversight and program development, ensuring comprehensive financial stewardship of community-focused initiatives.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished Social Planner with a history of building cross-departmental working groups to streamline community access programs and increase operational efficiency.
  • Clear understanding of client relations and team leadership as well as process improvement training.
  • Adaptable Social Planner.

Accomplishments

  • Designed performance monitoring frameworks for municipal social programs, which improved resource allocation efficiency by 57%.
  • Conducted a 17 months-long feasibility study to analyze zoning policies, leading to a 46% efficiency improvement in land use during the redevelopment of Columbus.
  • Developed and launched framework, a successful public advocacy campaign that resulted in 14 new zoning policy amendments.
  • Led a diverse task force that collaborated on the creation of 12 new park/public space designs, integrating sustainable development goals.
  • Successfully integrated environmental considerations into urban planning, reducing harmful emissions from category by 46%.
  • Designed qualitative and quantitative research methods to evaluate community health initiatives, resulting in 71% improvement in intervention outcomes.
  • Organized 13 community outreach events which promoted engagement in public policy changes, influencing key municipal decisions.
  • Used qualitative data analysis techniques to synthesize community feedback from 13 public consultations, providing a foundation for improved strategic planning decisions.
  • Coordinated 2 stakeholder consultation sessions focused on urban transportation planning, resulting in policy recommendations adopted by procedure.
  • Oversaw the execution of a cross-functional social resilience strategy aimed at post-disaster recovery, decreasing public response timelines by 22%.

Affiliations

  • World Health Organization (WHO) Collaborative Program on Social Equity
  • Interdisciplinary Social Sciences Research Network
  • Jaycees
  • American Educational Research Association (AERA) - Social Context of Education SIG
  • Network of Schools of Public Policy, Affairs, and Administration (NASPAA)
  • Health Equity Policy Collaborative
  • Association for Community Organization and Social Administration (ACOSA)
  • Global Partnership for Social Accountability (GPSA)
  • Toastmasters
  • Consortium for Science, Policy & Outcomes

Certifications

  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • CompTIA Security+
  • Certified Geographic Information Systems Professional (GISP)
  • Professional Certificate in Policy Analysis from the Agency for Public Affairs
  • Certified Sustainable Urban Implementer (CSUI) from Vantage
  • Certified Urban Planner (CUP) by the American Institute of Certified Planners (AICP)
  • Certified Social Planner (CSP) from the American Planning Association (APA)
  • Certified Nonprofit Professional (CNP) by the Nonprofit Leadership Alliance
  • Cisco Certified Internetwork Expert (CCIE)

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