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Skills

  • Business operations
  • Display advertising management
  • Relationship development
  • Consultative selling for tech solutions
  • Redirect monitoring
  • Digital strategy development
  • Team management
  • Competitive market analysis
  • Organization
  • MS Office

Work Experiences

  • Transported Salesforce to several months customer locations.
  • Audited existing online marketing efforts.
  • Collaborated with stakeholders.
  • Collaborated with metric customers to determine their needs and deliver procedure service.
  • Achieved a 82% decrease in cost-per-acquisition.
  • Analyzed paid advertising strategies.
  • Boosted client user satisfaction ratings by 38%.
  • Achieved results within the past year.
  • Consulted on mobile optimization strategies.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Delivered performance improvements.
  • Boosted clients’ search rankings into the top 28%.
  • Achieved minimal downtime.
  • Costs were consistently reduced while profits were increased.
  • Achieved measurable improvements in traffic.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Consistently delivered results.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at managing end-to-end project delivery for website launches, ensuring on-time, on-budget completion for 16 high-profile clients.
  • Excellent decision-making, organizational, and analytical skills.

Accomplishments

  • Designed and executed client SEM campaigns on Workday, increasing targeted traffic by 70% over several months.
  • Researched and integrated new web analytics platforms, allowing real-time tracking of customer behavior and improving decision-making processes.
  • Optimized local SEO strategies for Miscellaneous, leading to an increase in local search rankings by 28%.
  • Planned and executed content strategies aligned with SEO goals, contributing to an average search improvement of 72%.
  • Managed SEO projects for multiple industries, increasing organic traffic by 49% over two years.
  • Optimized ecommerce platforms for HubSpot, decreasing customer cart abandonment rates by 34% within one year.
  • Customized shopping cart features for Tableau, reducing cart abandonment by 52% within one quarter.
  • Implemented A/B testing across procedure resulting in a 73% uplift in click-through rates.
  • Collaborated with team of 12 in the development of procedure.
  • Established content development strategies, boosting organic search visibility in the Southwest by 47% within two years.

Affiliations

  • Association for Computing Machinery
  • International Web Association (IWA)
  • Project Management Institute
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Affiliate Marketers Association
  • American Marketing Association
  • Global E-Commerce Institute
  • Society of Human Resource Management
  • Agile Alliance

Certifications

  • ITIL Foundation Certification
  • CompTIA A+ Technician
  • Adobe Certified Expert (ACE) in Experience Manager
  • Google Cloud Digital Leader
  • CompTIA Network+
  • Certified User Experience Professional (CUXP)
  • UX Design Certification from Nielsen Norman Group
  • Certified Public Accountant
  • Google Mobile Sites Certification
  • Digital Project Manager Certificate from procedure

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