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Skills

  • Communications
  • Business operations
  • Inventory management
  • User interface understanding
  • Process improvement
  • Materials preparation
  • Data entry
  • Category equipment
  • Product testing
  • Hardware evaluation

Work Experiences

  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Got better.
  • Solved
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Started it.
  • Quickly identified problems and alerted Produce Team Member to any potential project delays.
  • Identified
  • Successfully led key projects that yielded a metric.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Did some research.

Summaries

  • Deadline-driven
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a initiative position with a forward-thinking organization.
  • Fluent in both English and Spanish.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Initiative and method are examples of abilities.
  • Customer service specialist with 15 years of framework experience who is dedicated and detail-oriented.
  • Articulate
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Over 18 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.

Accomplishments

  • Assisted in launching a customer loyalty program tied to fresh produce sales, enhancing repeat business by 42%.
  • Contributed to the store hitting record sales of locally sourced produce, raising weekly sales by 11 units.
  • Collaborated with deli and bakery to create combo promotions, increasing departmental sales by 75%.
  • Led successful initiative introducing local farm produce to the store, resulting in 38% growth in produce sales over the past year.
  • Resolved product issue through consumer testing.
  • Successfully implemented a stock rotation system that improved efficiency and reduced waste by 71%.
  • Boosted produce sales by 67% through upselling initiatives and product knowledge training for staff.
  • Reduced excess produce shrink by 61% by accurately adjusting stock levels based on inventory counts.
  • Participated in sustainability initiatives, contributing to the store’s reduction of food waste by 36% lbs over one year.
  • Provided training to 11 new team members on produce handling and customer interaction techniques, improving team efficiency.

Affiliations

  • Retail Merchandising and Marketing Industry Professionals
  • Western Growers Association
  • Retail Operations & Marketing Association (ROMA)
  • International Association of Administrative Professionals
  • American Frozen Food Institute
  • Association of Information Technology Professionals
  • Certified Green Grocer Program Scrum Master
  • National Retail Federation (NRF)
  • North American Food Equipment Manufacturers Association
  • American Marketing Association

Certifications

  • Certificate in Perishable Food Handling
  • SHRM Certified Professional (SHRM-CP)
  • Certified Retail Customer Service Professional
  • Cisco Certified Network Associate (CCNA)
  • Produce Inventory Management Certification
  • Apple Certified Associate (ACA)
  • Food Safety Manager Certification (ServSafe)
  • Certified Fresh Produce Supply Chain Professional
  • Retail Sales & Product Assortment Strategy Certification
  • Certified HACCP Professional for Fresh Produce

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