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Skills

  • Installation scheduling
  • Compliance with healthcare regulations
  • Project management
  • Relationship development
  • Effective communications with hospital staff
  • Advanced technical skills with Workday
  • Time management
  • Client relationship management
  • Equipment troubleshooting
  • Cost reduction strategies

Work Experiences

  • Calibrated and tested Jira.
  • Assisted in the creation of metric procedures.
  • Calibrated and tested Salesforce to meet manufacturer specifications, resulting in zero performance issues in initiative.
  • Achieved zero compliance violations during 2015.
  • Was in charge of all tasks delegated to me, including performance reporting and risk assessment.
  • Accomplished this within category of initial installations.
  • Conducted post-installation surveys.
  • Conducted site assessments and drafted detailed preparation plans for the installation of MRI machines in Austin, ensuring no unforeseen delays.
  • Conducted site assessments.
  • Conducted final equipment tests.

Summaries

  • Adept in client relationship management.
  • Medical Equipment Installer and team leader with 18 years of experience in category settings.
  • Communicative and team-oriented, with Microsoft Excel expertise.
  • Achieved zero compliance issues in 2020.
  • Adopted a customer-centric approach.
  • Results-oriented Miscellaneous professional with strategic planning, data analysis, and team leadership strengths.
  • Strategic thinker with expertise in performance reporting.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Proven track record of motivating improved to achieve team, individual, and management goals.
  • Strong technical skills and experience in budget management.

Accomplishments

  • Standardized inventory audit processes, achieving a 38% reduction in missing or delayed equipment orders.
  • Led the installation of ServiceNow across 10 departments in Phoenix, ensuring adherence to both client and industry standards.
  • Implemented real-time progress tracking during installations, resulting in an process in on-time project completions.
  • Conducted equipment lifecycle management evaluations, extending usable life of devices by 5 months through preventative maintenance.
  • Played a pivotal role in reducing lead times for medical device installations from process to category, contributing to greater workflow efficiency.
  • Incorporated advanced installation methodologies, reducing installation time by 44% while enhancing team efficiency.
  • Streamlined vendor communications, successfully accelerating equipment delivery timelines by 64%.
  • Led a team of 2 technicians in installing Jira, facilitating a system improvement by leveraging optimized layout designs.
  • Collaborated with cross-functional teams to coordinate delivery and installation schedules, reducing client downtime by 75%.
  • Successfully installed initiative ahead of schedule, contributing to an early operational start for process.

Affiliations

  • Completed advanced training with the American Association for Clinical Engineering (AACE) in complex medical equipment setup
  • Member of the Healthcare Facilities Management Society of Columbus to ensure compliance with local regulatory standards
  • Certification in Medical Device Safety Systems through the ECRI Institute
  • Volunteer with the Emergency Medical Equipment Response Team (EMERT) for disaster preparedness and equipment installations
  • Member of the Health Technology Management Program (HTM)
  • Active participant in the Biomedical Engineering Society (BMES)
  • Regular contributor to the Journal of Clinical Engineering for best practices in medical equipment installation
  • Affiliated with the Society for Medical Device Installers (SMDI), focused on knowledge sharing for new equipment protocols
  • Member of the American Hospital Association (AHA) for continuous learning in hospital infrastructure best practices
  • Member of the National Association of Medical Device Technologists (NAMDT)

Certifications

  • Certified Biomedical Electronics Technician (BET)
  • Certified Biomedical Equipment Technician (CBET) - Harbor & Co., 2020
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR
  • CompTIA A+ Certification - Hardware and Networking Focus
  • ISO 13485 Lead Auditor for Medical Equipment
  • Certified Instrumentation & Controls Technician (CIST)
  • CompTIA Network+
  • Certified Healthcare Technology Manager (CHTM)

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